EUC Engineer - Secure, Efficient End-User Computing

SmartRecruiters, Inc.; City of Melbourne; On-site; AUD 85,000 - 120,000; Full time

Job summary

APM seeks an experienced End User Computing (EUC) Engineer to join our Digital and Infrastructure team in Melbourne. You will deploy, manage, and optimise end-user devices and applications to enable secure, high-performing workplace experiences.

You will design EUC architectures, lead device deployments, and collaborate with Digital, Infrastructure, and Security teams to ensure scalable and resilient solutions. The role requires hands-on expertise with VDI/DaaS, Intune, and endpoint security.

Qualifications

• 2+ years in End User Computing, Desktop Support, or IT Operations.
• Strong experience supporting Windows, macOS, and mobile device platforms.
• Experience with endpoint management tools such as: Microsoft Intune, SCCM/MECM, Nerdio.
• Knowledge of Active Directory, Group Policy, and identity management solutions.
• Experience supporting application deployment and endpoint security initiatives.
• Strong analytical, troubleshooting, and problem-solving skills.
• Excellent communication and stakeholder management skills.
• Tertiary qualifications in Information Technology, Computer Science, Business, or a related discipline.
• Industry certifications relevant to End User Computing, Microsoft technologies, or endpoint management.
• ITIL certification or exposure to ITIL processes and service management frameworks.
• Experience working with VDI, DaaS, and virtualisation technologies.

Responsibilities

• Lead deployment, configuration, and management of desktops, laptops, and end-user devices.
• Deliver applications, patches, updates, and software deployments across the organisation.
• Troubleshoot and resolve complex end-user computing issues.
• Develop and implement end-user computing strategies and roadmaps.
• Design and support EUC architectures to meet performance, security, scalability, and resilience requirements.
• Monitor and optimise EUC environments to improve performance and user experience.
• Apply best practices for capacity planning, resource allocation, and system maintenance.
• Ensure compliance with security standards, policies, and regulatory requirements.
• Implement and maintain security controls including multi-factor authentication, encryption, and access management.
• Identify, prioritise, and remediate vulnerabilities within agreed service levels.
• Collaborate with internal stakeholders to continuously improve workplace technology services.

Skills

End User Computing

Desktop Support

IT Operations

Windows

macOS

Mobile devices

Education

Bachelor's degree in IT/CS or related

Tools

Intune

SCCM/MECM

Nerdio

Active Directory

Group Policy

VDI

DaaS

Application virtualization

Job description

APM seeks an experienced End User Computing (EUC) Engineer to join our Digital and Infrastructure team in Melbourne. You will deploy, manage, and optimise end-user devices and applications to enable secure, high-performing workplace experiences.

You will design EUC architectures, lead device deployments, and collaborate with Digital, Infrastructure, and Security teams to ensure scalable and resilient solutions. The role requires hands-on expertise with VDI/DaaS, Intune, and endpoint security.