Estimator & Customer Support - Aluminium Windows & Doors

Construction; Coffs Harbour; In loco; AUD 72.000 - 88.000; Tempo pieno

Vantaggi offerti da questo lavoro

Base salary + superannuation

Career development in building product

Supportive team environment

Long-term career potential

Descrizione del lavoro

Construction is seeking an Estimator / Customer Service & Sales Support to join an established aluminium windows and doors supplier. You will prepare quotations, read plans, price variations, and respond to customer enquiries, working closely with sales and operations to move from enquiry to order.

This role combines technical estimation with service delivery, offering a varied workload and real development potential in NCC standards and product knowledge.

Competenze

• Experience estimating within the building, construction or building products industry.
• Ability to read and interpret construction plans, drawings and technical specifications.
• Experience preparing quotations, tenders, variations and quantity take-offs.
• Knowledge of the National Construction Code (NCC) and Australian Standards for windows and doors is advantageous.
• Experience using V6 estimating software is advantageous.
• Familiarity with Monday.com or similar sales/workflow systems is beneficial.

Mansioni

• Prepare accurate and timely quotations, tenders, orders and variations for residential and commercial aluminium windows and doors.
• Read and interpret building plans, drawings and specifications to complete quantity take-offs and pricing.
• Recommend suitable products based on customer requirements, technical specifications and relevant Australian Standards.
• Manage customer enquiries via phone, email and in person, providing helpful and timely responses.
• Follow up quotations, tenders and sales opportunities to help convert enquiries into confirmed orders.
• Maintain accurate customer records, sales opportunities and updates within relevant systems.
• Assist with product enquiries, order clarification and general customer support across the fabrication and custom windows teams.
• Work collaboratively with sales representatives and internal operations teams to ensure efficient branch operations.
• Maintain clear communication with customers throughout the quoting and ordering process.

Conoscenze

Estimating

Plan reading

Customer service

Sales support

Communication

Organisational skills

Attention to detail

Problem solving

Strumenti

V6 Estimating

Monday.com

Descrizione del lavoro

Construction is seeking an Estimator / Customer Service & Sales Support to join an established aluminium windows and doors supplier. You will prepare quotations, read plans, price variations, and respond to customer enquiries, working closely with sales and operations to move from enquiry to order.

This role combines technical estimation with service delivery, offering a varied workload and real development potential in NCC standards and product knowledge.