Estimator

Chandler Macleod; Coffs Harbour; On-site; AUD 70,000 - 100,000; Full time

Job summary

Chandler Macleod is seeking an experienced Estimator / Customer Sales Support to join a busy aluminium windows and doors team. This role blends customer service, technical estimating and sales support for residential and commercial projects.

You will read plans, perform quantity take-offs, prepare accurate quotations, and use V6 software while maintaining CRM-like updates in Monday.com, ensuring a smooth customer experience from enquiry to order.

Qualifications

• Proactive, organised and customer-focused approach.
• Experience in estimating within building or construction.
• Ability to read and interpret construction plans/specifications.
• Knowledge of NCC and relevant Australian Standards (windows and doors).
• Experience preparing quotations, tenders and variations.
• Experience using V6 software.

Responsibilities

• Select products based on requirements, specs and standards.
• Read plans and perform quantity take-offs for estimates.
• Prepare quotes, orders, tenders and variations.
• Use V6 to prepare estimates and process orders.
• Maintain opportunities and updates in Monday.com.
• Follow up quotes, tenders and opportunities to secure business.
• Handle customer enquiries via phone, email and in person.
• Assist with product enquiries and order clarifications.
• Coordinate with sales and fabrication teams for smooth delivery.
• Build strong relationships across sales and operations.

Skills

Customer service

Estimating

Sales support

Reading plans

Communication

Microsoft Office

Tools

V6 software

Monday.com

Microsoft Excel

Microsoft Word

Outlook

Job description

About the Role

We are seeking an experienced Estimator / Customer Sales Support professional to join a busy team within the aluminium windows and doors industry. This is a varied role combining customer service, technical estimating and sales support. You will play an important part in managing customer enquiries, preparing accurate quotations and supporting the sales process across residential and commercial window and door projects.

Duties

• Selecting appropriate products based on customer requirements, technical specifications and relevant industry standards.
• Reading building plans and completing quantity take-offs for estimating purposes.
• Preparing accurate and timely quotations, orders, tenders and variations.
• Using V6 software to prepare estimates and process orders.
• Maintaining sales opportunities and updates through Monday.com.
• Following up on quotes, tenders and sales opportunities to help secure business.
• Managing customer enquiries via phone, email and face-to-face interactions.
• Assisting customers with product enquiries, order clarifications and technical questions.
• Liaising with sales and fabrication teams to ensure a smooth customer experience.
• Building strong working relationships across sales and operations.

Skills & Experience

We are looking for someone who is proactive, organised and customer-focused, with the ability to balance technical estimating responsibilities with customer service and sales support.

Ideally, you will have:

• Previous estimating experience within the building or construction industry.
• The ability to read and interpret construction plans and specifications.
• Knowledge of the National Construction Code and relevant Australian Standards relating to windows and doors.
• Experience preparing quotations, tenders and variations.
• Experience using V6 software (highly regarded).
• Strong technical aptitude and attention to detail.
• Excellent communication and customer service skills, with confidence dealing with customers and internal stakeholders.
• Strong organisational skills and the ability to manage competing priorities.
• Confidence using Microsoft Office, particularly Excel, Word and Outlook.