EOI - School Technical Officer - Woongarra State School

Queensland Government; Bundaberg; On-site; AUD 40,000 - 60,000; Full time

Job summary

Woongarra State School in Queensland is seeking a capable School Technical Officer to support the operation of our ICT services and help keep technology working for learning.

The role is offered in a Temporary Part-Time capacity (0.20FTE), 29 hours per fortnight, with responsibilities spanning network management, troubleshooting and staff training. We value proactive problem solving and clear communication to support a positive educational environment.

Qualifications

• Strong ICT knowledge including servers, networks and printers.

Responsibilities

• Support and maintain school ICT systems, equipment and infrastructure.
• Provide technical support and troubleshooting to staff and students.
• Assist with staff training and effective use of ICT.
• Perform maintenance, repairs and equipment replacements.
• Maintain ICT records and documentation.
• Liaise with Regional/Central Support and other stakeholders.

Skills

IT support

Networking

Troubleshooting

Customer service

Communication

Independent work

Teamwork

Problem solving

Job description

Join our school community and help keep technology working for learning. We are seeking a capable, customer-focused and solutions-oriented School Technical Officer to support the effective operation of our school’s information and communication technology (ICT) services. The School Technical Officer provides essential technical and operational support to ensure the effective and reliable delivery of information and communication technology services across Woongarra State School. If you are passionate about technology, enjoy helping others and want to contribute to a positive educational environment, we would love to hear from you.

This position is being offered in a Temporary Part-Time capacity (0.20FTE), 29 hours per fortnight.

About Us

Woongarra State School was opened on 13 August 1879 with an enrolment of sixteen. It was originally sited at the corner of Wallace's Road and Lovers Walk Road. Following several good wet seasons, which caused a great deal of concern about conditions around the school, the school was moved to its present site in 1901. Woongarra State School has always been considered a country school with a country atmosphere. Although only situated some seven kilometres from the Bundaberg Central Business District, Woongarra is lucky enough to have a rural setting being almost completely surrounded by cane fields. All classrooms are air-conditioned and our manicured grounds are evidence of the pride we have in Woongarra and being Woonies. Our school works in close partnerships with our neighbouring schools in the Coral Coast Cluster and especially with the closest high school, Kepnock State High School.

Your Opportunity

• Assist in managing the operation of a school's information and communication technology (ICT) network service to contribute to the enhancement of student learning opportunities.

Responsibilities

• Support and maintain school ICT systems, equipment and infrastructure.
• Provide technical support and troubleshooting to staff and students.
• Assist with staff training and effective use of ICT.
• Perform maintenance, repairs and equipment replacements.
• Maintain ICT records and documentation.
• Liaise with Regional/Central Support and other stakeholders.

Please refer to the Role Description for a full list of responsibilities.

The Successful Applicant Will Have

• Strong ICT technical knowledge, including servers, networking, desktop and laptop systems, iPads and printers.
• A sound understanding of LANs, WANs, network security and security protocols.
• Experience providing remote technical support for servers and workstations.
• Strong analytical, troubleshooting and problem-solving skills, with the ability to develop creative solutions.
• Excellent communication, interpersonal and customer service skills.
• The ability to work effectively independently and as part of a team.
• A proactive approach to researching, identifying and implementing effective technical solutions.

Progressional roles show a salary range spanning two classifications. Appointment will be made at the level appropriate to skill and fulfilment of required criteria.

Occupational group: IT & Telecommunications

We welcome all applicants to share any support needed to ensure our recruitment process is inclusive.

Applicants need to be a current Queensland Government employee to be eligible to apply.

Applications from recruitment agencies will not be accepted.