Environmental Logistics Coordinator – Cairns (New Office)

ALS Life Sciences; Cairns Regional; On-site; AUD 52,000 - 70,000; Full time

Job summary

ALS Environmental is establishing a new Cairns regional office and seeks a Logistics Officer to join the founding team. You will coordinate samples, manage client services, and oversee logistics across Australia to ensure efficient receipt, preparation and dispatch of environmental samples.

This hands-on role offers training, a collaborative team environment, and the chance to shape the operations of a growing regional operation in Far North Queensland.

Qualifications

• Customer-focused service mindset and professional communications.
• Ability to manage multiple priorities with accuracy.
• Willingness to learn and adapt in a growing regional operation.

Responsibilities

• Provide front-line client support via phone, email and face-to-face interactions
• Receive and coordinate incoming sample deliveries, including urgent submissions
• Prepare sampling bottles and kits for client use
• Review and process sample submissions, including Chain of Custody (COC) documentation
• Sort, label, pack and dispatch samples for courier or collection
• Coordinate freight and logistics to ALS laboratories
• Liaise with internal teams and clients regarding sample requirements and queries
• Maintain sample storage and ensure safe handling and disposal practices
• Support team operations and contribute to a positive, collaborative work environment
• These activities are critical to ensuring smooth day-to-day operations, timely sample processing, and strong client service outcomes.

Skills

Customer service

Communication

Organisation

Time management

Multitasking

Attention to detail

Teamwork

Proactive

Safety awareness

Adaptability

Job description

ALS Environmental is establishing a new Cairns regional office and seeks a Logistics Officer to join the founding team. You will coordinate samples, manage client services, and oversee logistics across Australia to ensure efficient receipt, preparation and dispatch of environmental samples.

This hands-on role offers training, a collaborative team environment, and the chance to shape the operations of a growing regional operation in Far North Queensland.