Entry-Level Technical Support Analyst | Training & On-site Perks

Ingenia Communities Group

Noosa Shire

On-site

AUD 55,000 - 70,000

Full time

3 days ago

Be an early applicant

Application generator

A complete application in a minute — tailored resume and cover letter, ready to send.

Get past ATS filters

Benefits offered by this job

On-site meals and kitchen

Snack bar

Drinks fridge

Private gym with weekly sessions

Wellness centre with gaming stadium

On-site salon for haircuts

Job summary

Nexigen Digital Team in Queensland is seeking a Technical Support Analyst (QLD) to join our front-line IT team. This entry-level role focuses on delivering excellent customer service and technical support while you gain hands-on experience with domain management, Linux and cPanel administration, and troubleshooting.

The position offers a permanent full-time contract on a 24/7 rotating roster. Training is provided, no prior IT experience required, and you’ll access on-site facilities, meals, a

Qualifications

Entry-level position; no prior IT experience required.
Must be able to work in a 24/7 rotating roster.
Good communication and problem-solving skills.
Interest in technology and cybersecurity, gaming, PC building.

Responsibilities

Monitor and respond to service alerts.
Diagnose issues with domain names.
Perform Linux and cPanel server administration and troubleshooting.
Assist customers with technical support enquiries via phone, live chats, and emails.
Work a permanent full-time position on a 24/7 rotating roster.

Tools

Domain names

DNS

FTP/SSH/Email (POP3/IMAP/SMTP)

Linux (CentOS)

VMware

Job description

The position offers a permanent full-time contract on a 24/7 rotating roster. Training is provided, no prior IT experience required, and you’ll access on-site facilities, meals, a

Get your free, confidential resume review.

or drag and drop your file here.