Tech Support Specialist - Entry Level (Linux & DNS)

Nexigen Digital Pty; Australia; Hybrid; AUD 45,000 - 60,000; Full time

Benefits offered by this job

On-site meals

Snack bar

Private gym

Wellness centre

Free haircuts

Team events

End-of-year celebrations

Job summary

Nexigen Digital Pty in Australia is seeking an entry-level Technical Support team member to join our all-Australian group serving 200,000+ customers with domain names, hosting and digital marketing.

You will monitor service alerts, diagnose domain-name issues, and perform Linux and cPanel server administration. Training is provided; no prior experience required, only a passion for technology and a positive, helpful attitude.

Qualifications

• Entry-level position with training provided.
• No prior IT experience required.
• Interest in technology and security.
• Customer-service mindset.

Responsibilities

• Monitor and respond to service alerts.
• Diagnose domain-name issues.
• Manage Linux (CentOS) and cPanel server administration.
• Assist customers via phone, live chat, and email.

Skills

Problem-solving skills

Passion for technology

Fast learner

Positive attitude

Tools

DNS

Linux CentOS

VMware

cPanel

Job description

Nexigen Digital Pty in Australia is seeking an entry-level Technical Support team member to join our all-Australian group serving 200,000+ customers with domain names, hosting and digital marketing.

You will monitor service alerts, diagnose domain-name issues, and perform Linux and cPanel server administration. Training is provided; no prior experience required, only a passion for technology and a positive, helpful attitude.