Entry-Level Receptionist – Part-Time, Immediate Start

Preston Physiotherapy; City of Melbourne; On-site; AUD 31,000 - 44,000; Part time

Job summary

Preston Physiotherapy in Melbourne is seeking an entry-level, in-person receptionist to join our private clinics. The role is part-time with immediate start and a structured 6-month training program.

You will greet patients, manage bookings, process payments, maintain records, and support physiotherapists in a busy clinic; previous reception experience is preferred but not essential. Pay starts at $26.97 per hour, with junior rates under 21 where applicable, and the role is aligned with the

Qualifications

• Strong communication and customer service skills.

Responsibilities

• Welcoming and assisting patients at reception
• Managing appointment bookings and enquiries by phone, email and in person
• Processing payments and private health insurance claims
• Maintaining accurate patient records
• Supporting physiotherapists with daily clinic operations
• Keeping the reception area professional, welcoming and organised in a fast-paced setting

Skills

Strong communication

Customer service

Calm under pressure

Reliability

Computer skills

Team player

Reception experience preferred

Cliniko / Xero knowledge

Tools

Cliniko

Xero

Job description

Preston Physiotherapy in Melbourne is seeking an entry-level, in-person receptionist to join our private clinics. The role is part-time with immediate start and a structured 6-month training program.

You will greet patients, manage bookings, process payments, maintain records, and support physiotherapists in a busy clinic; previous reception experience is preferred but not essential. Pay starts at $26.97 per hour, with junior rates under 21 where applicable, and the role is aligned with the