Casual Physiotherapy Receptionist - Multi-Task Admin

Melton Physio; Melton; On-site; AUD 36,000 - 44,000; Full time

Job summary

Melton Physio in Melton is seeking a bright casual receptionist to support day-to-day operations. You will greet patients, answer calls, manage diaries, handle billing and payments, and support a busy clinical team with administrative tasks.

Ideal candidates have prior reception/administration experience, strong MS Office skills, and the ability to multi-task while maintaining confidentiality. Evening and weekend shifts may be required.

Qualifications

• Previous experience in an administration/receptionist role is a must.
• Experience in a physiotherapy/medical/allied health setting preferred.
• Excellent phone manner, customer service and communication skills.
• Ability to work as part of a team and autonomously.
• Strong computer skills with MS Office; touch typing.
• Billing and payments using EFTPOS and payment software.
• Maintain patient and staff confidentiality at all times.
• Flexible to meet operating hours; casual Mon-Sat; extra hours possible.

Responsibilities

• Greet patients and handle telephone communications.
• Diary management and scheduling.
• Billing and processing of payments.
• Manage waiting room and general office duties.
• Liaise with patients, staff, management and suppliers.
• Maintain patient and staff confidentiality.
• Work across various shifts as required.

Skills

Receptionist

Administrative support

Microsoft Office

Phone communication

Tools

Practice management software

Job description

Melton Physio in Melton is seeking a bright casual receptionist to support day-to-day operations. You will greet patients, answer calls, manage diaries, handle billing and payments, and support a busy clinical team with administrative tasks.

Ideal candidates have prior reception/administration experience, strong MS Office skills, and the ability to multi-task while maintaining confidentiality. Evening and weekend shifts may be required.