Entry Level Medical Receptionist

Work Initiatives; Maitland; On-site; AUD 28,000 - 36,000; Full time

Benefits offered by this job

Full training provided

Supportive and friendly team

Growth opportunities within the clinic

Stable position in healthcare industry

Job summary

Work Initiatives in Maitland is seeking an enthusiastic Entry Level Medical Receptionist to be the first point of contact for patients, delivering friendly and efficient service while supporting GPs, nurses and management. Full training is provided, and the role offers daytime hours, with availability for extended weekdays.

You will handle appointments, billing, and records with attention to detail in a busy practice.

Qualifications

• No formal experience required; entry level role with full training.
• Excellent communication and customer service skills.
• Willingness to learn and grow in healthcare admin.

Responsibilities

• Greeting patients and providing a high standard of customer service.
• Answering phone calls, booking appointments, and managing patient enquiries.
• Processing Medicare, DVA and private billing.
• Managing patient check-ins and medical records.
• Supporting clinical staff with administrative tasks.
• Maintaining a clean and organised reception area.
• Assisting with general office duties as required.

Skills

Customer service

Communication skills

Professional appearance

Reliability

Attention to detail

Basic computer literacy

Team player

Job description

Location: Maitland
Employment Type: Full-time, part time or casual will be considered

Must be available for immediate start.

This position requires availability for extended weekdays only.

We are seeking an enthusiastic and motivated Entry Level Medical Receptionist to join our busy and supportive medical practice. This is the perfect opportunity for someone looking to begin their career in healthcare administration, with full training provided.

Entry Level Medical Receptionist

About the Role

In this position, you will be the first point of contact for patients and play an important role in delivering a professional, friendly, and efficient service. You will work closely with our GPs, nurses, and management team to ensure smooth day-to-day operations of the practice.

Key Responsibilities

• Greeting patients and providing a high standard of customer service
• Must be available to work 8am - 6pm 4 days per week, days to be negotiated
• Answering phone calls, booking appointments, and managing patient enquiries
• Processing Medicare, DVA and private billing
• Managing patient check-ins and medical records
• Supporting clinical staff with administrative tasks
• Maintaining a clean and organised reception area
• Assisting with general office duties as required

We Are Looking For Someone Who

• Has excellent communication and customer service skills
• Is reliable, professional and well-presented
• Can work in a fast-paced environment
• Has strong attention to detail and organisational skills
• Is eager to learn and grow within the role
• Has basic computer literacy
• Willingness to work and follow direction
• Positive team attitude
• Is an Australian citizen
• Must be 18 years of age or old
• Must have drivers license and own car.

What We Offer

• Full training provided
• Supportive and friendly team environment
• Opportunities for growth and development within the practice
• Stable and rewarding position in the healthcare industry