Entry-Level Customer Field Technician - Hands-On

nbn® Australia; Batemans Bay; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Reconciliation Action Plan

Accessibility & Inclusion Plan

18 weeks of paid parental leave

Pride in Diversity Platinum Employer

Employee-led diversity pillars

WORK180 Endorsed Employer for Women

Job summary

nbn is looking for a Customer Field Technician to work across the NSW South Coast, including Ulladulla, Batemans Bay, Narooma, Bega and Eden. The role is hands-on, independent, and customer-focused, with full training and all necessary tools provided.

You will install and service copper or fibre cabling, help customers in their homes or businesses, and ensure safety and quality throughout the job. A current driver’s licence and Australia working rights are essential.

Qualifications

• Experience in telecommunications isn’t required — training will be provided.
• Must enjoy hands-on work and solving problems while speaking with customers.
• Current, clean Driver’s Licence is essential.

Responsibilities

• Installations, repairs, maintenance and support for customers at homes or businesses.
• Install copper or fibre cabling, set up customer equipment, identify faults and fix them.
• Work independently with a strong focus on safety and customer experience.

Skills

Hands-on

Customer interaction

Problem solving

Job description

nbn is looking for a Customer Field Technician to work across the NSW South Coast, including Ulladulla, Batemans Bay, Narooma, Bega and Eden. The role is hands-on, independent, and customer-focused, with full training and all necessary tools provided.

You will install and service copper or fibre cabling, help customers in their homes or businesses, and ensure safety and quality throughout the job. A current driver’s licence and Australia working rights are essential.