Entry-Level Customer Field Technician — Training Provided

nbn® Australia; City of Greater Shepparton; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Vehicle covered

Fuel card

Tools provided

Uniform provided

Job summary

nbn is seeking a Customer Field Technician in the Shepparton area. Join our hands-on field team to install, repair, and maintain telecommunications equipment in homes and small businesses.

You will receive full training, tools, and support, with standard hours 7am–7pm. A current, clean driver's licence is essential, and no prior telecommunications experience is required.

This is a permanent, full-time role with a strong focus on safety and customer service as we connect Australia’s digital future.

Qualifications

• Hands-on work and problem-solving attitude.
• Willingness to learn and be trained.
• Ability to communicate clearly with customers.

Responsibilities

• Perform installations, repairs and maintenance at customer sites.
• Install copper or fibre cabling and set up customer equipment.
• Identify faults and provide clear, proactive customer communication.

Skills

Hands-on work

Customer communication

Independent worker

Driver's Licence

Job description

nbn is seeking a Customer Field Technician in the Shepparton area. Join our hands-on field team to install, repair, and maintain telecommunications equipment in homes and small businesses.

You will receive full training, tools, and support, with standard hours 7am–7pm. A current, clean driver's licence is essential, and no prior telecommunications experience is required.

This is a permanent, full-time role with a strong focus on safety and customer service as we connect Australia’s digital future.