Entry Level Candidate Management Specialist

Your Nurse Australia PTY; Gosford; On-site; AUD 48,000 - 64,000; Full time

Job summary

Your Nurse Australia is seeking an entry-level Candidate Management Specialist to support healthcare candidates from initial enquiry through onboarding and ongoing shift bookings. You will engage candidates, understand their availability and preferences, coordinate onboarding with the compliance team, and match cleared workers to shifts based on location, qualifications and client requirements.

This role focuses on candidate management rather than new client sales, with opportunities to grow

Qualifications

• Experience in customer service, administration, hospitality, rostering or a contact centre.
• Excellent communication and relationship-building abilities.
• Comfortable using computer systems and learning new software.
• Ability to manage multiple priorities and stay organised.
• Interest in healthcare or recruitment is desirable.

Responsibilities

• Contact applicants and existing candidates by phone, email and approved messaging channels.
• Conduct initial screening calls to understand qualifications, experience, work preferences and availability.
• Source candidates through our database, job advertisements and referrals.
• Maintain regular contact with candidates and help them access suitable work opportunities.
• Guide candidates through the application and onboarding process.
• Collect required documents and coordinate outstanding requirements with the compliance team.
• Keep candidates informed about their onboarding progress.
• Confirm candidates are approved and clear to work before booking them into shifts.
• Match candidates to shifts based on their qualifications, experience, availability, location and client requirements.
• Contact available candidates promptly to fill open shifts.

Skills

People skills

Telephone manners

Organised

Attention to detail

Team collaboration

Adaptable to change

Healthcare interest

Job description

Entry Level Candidate Management Specialist

You will support healthcare candidates from their initial enquiry through onboarding and ongoing shift bookings. Your focus will be keeping candidates engaged, understanding their availability and preferences, and matching suitable, cleared workers to available shifts. This role follows a 180 recruitment model, with responsibility for candidate management and bookings rather than new client sales or business development.

Key responsibilities

• Contact applicants and existing candidates by phone, email and approved messaging channels.
• Conduct initial screening calls to understand qualifications, experience, work preferences and availability.
• Source candidates through our database, job advertisements and referrals.
• Maintain regular contact with candidates and help them access suitable work opportunities.
• Guide candidates through the application and onboarding process.
• Collect required documents and coordinate outstanding requirements with the compliance team.
• Keep candidates informed about their onboarding progress.
• Confirm candidates are approved and clear to work before booking them into shifts.
• Match candidates to shifts based on their qualifications, experience, availability, location and client requirements.
• Contact available candidates promptly to fill open shifts.

About you

• Enjoy speaking with people and building relationships.
• Have clear, professional communication skills and a confident telephone manner.
• Are organised, reliable and comfortable managing several priorities.
• Pay close attention to details and follow through on tasks.
• Can remain calm and respond quickly when bookings change.
• Are comfortable using computer systems and learning new software.
• Work well in a team and ask for help when needed.
• Handle personal information with care and discretion.
• Experience in customer service, administration, hospitality, rostering or a contact centre would be helpful.
• An interest in healthcare or recruitment is also desirable.

About us

Your Nurse Australia supplies healthcare professionals to aged care facilities, hospitals and community care services across Australia. We are looking for an organised, enthusiastic Candidate Management Specialist to help our candidates find suitable work and ensure client shifts are filled promptly. This is an entry level, candidate-focused recruitment role.

• Training in healthcare recruitment, candidate management and shift coordination.
• Support from an experienced recruitment and compliance team.
• Practical experience in a busy healthcare staffing business.
• Opportunities to develop into recruitment, account management or team leadership roles.