Entry Level Administration Officer (Construction & Building)

Professional Certification Group; City of Brisbane; On-site; AUD 42,000 - 60,000; Full time

Benefits offered by this job

On-the-job training

Competitive salary

Bonus annual leave day

Free parking

Flexible work arrangements

Employee assistance program

Long-term career opportunities

Job summary

Professional Certification Group (PCG) is seeking an Entry Level Administration Officer to support the building approval process in Brisbane. You will handle administration, file management and client communications to keep applications moving smoothly.

Join a friendly team, receive on the job training, and gain exposure to the certification industry. No prior experience required; a can-do attitude and good organisational skills are valued.

Qualifications

• Strong work ethic and reliable.
• High attention to detail and excellent organisational skills.
• Exceptional phone manner and customer service skills.
• Ability to multi-task and prioritise effectively.
• Professional, positive and approachable communication style.
• Proficient with Microsoft Office (Word, Excel, Outlook).
• Experience in the construction or building industry is an advantage but not essential.

Responsibilities

• Lodge applications, inspection documents and details into internal software
• Liaise with local councils and government departments to process searches and minor applications
• Check and verify certificates and inspection notices for accuracy and completeness
• Coordinate and issue final certificates once all inspections and documents are complete
• Manage inspection bookings and scheduling to ensure efficiency
• Provide general advice and support to clients throughout the application process
• Maintain positive, professional relationships with clients and team members

Skills

Strong work ethic

Attention to detail

Organisational skills

Phone manner

Multi-tasking

Communication

Microsoft Office

Tools

Microsoft Office Suite

Job description

Entry Level Administration Officer (Construction & Building)

Join a trusted leader in the building certification industry, and play a key role in shaping safe and compliant communities.

Professional Certification Group (PCG) is a leading provider of building approval services across Queensland, Victoria, and New South Wales, we proudly support a diverse client base and uphold a reputation for quality, compliance, and exceptional customer service.

We are currently seeking a full-time Administration Officer to join our friendly and professional team at our Brisbane office.

Why Join Us?

• Be part of a supportive, friendly team
• Receive complete and comphrensive on the job-training
• Gain valuable industry experience
• Contribute to a growing and well-regarded company
• Long-term career opportunities available for the right candidate
• Ongoing training and development opportunities to help grow skills and knowledge in the Certification industry
• Flexible work arrangements after training is completed
• Competitive salary, Employee Assistance Program, bonus annual leave day, Free parking and more...

About the Role

In this dynamic and fast-paced role, you will support our building approval process through accurate and efficient administration. You’ll be the backbone of our approval process, working closely with certifiers, clients, and government bodies to ensure smooth and timely progression of applications and inspections.

Key Responsibilities

Working to keep our applications moving and clients informed every step of the way, your day could include:

• Lodge applications, inspection documents and details into internal software
• Liaise with local councils and government departments to process searches and minor applications
• Check and verify certificates and inspection notices for accuracy and completeness
• Coordinate and issue final certificates once all inspections and documents are complete
• Manage inspection bookings and scheduling to ensure efficiency
• Provide general advice and support to clients throughout the application process
• Maintain positive, professional relationships with clients and team members

About You

• Strong work ethic and reliable
• High attention to detail and excellent organisational skills
• Exceptional phone manner and customer service skills
• Ability to multi-task and prioritise effectively
• Professional, positive and approachable communication style
• Proficient with Microsoft Office (Word, Excel, Outlook)
• Experience in the construction or building industry is an advantage but not essential