Entertainment Travel Specialist — Hybrid (Sydney)

BCD Travel Corporate; Sydney; Hybrid; AUD 55,000 - 70,000; Full time

Benefits offered by this job

Flexible hours and WFH options

Career growth opportunities

Generous vacation days

Wellbeing tools and benefits

Travel industry perks and discounts

Inclusive workplace and diversity

Work From Anywhere 60 days/year

Job summary

BCD Travel Corporate in Sydney is seeking an Entertainment Travel Consultant for a full-time hybrid role. You will plan and sell travel services, manage flight reservations, tickets, and reissues, and provide exceptional service to clients and talent movements.

You will handle multiple priorities, stay calm under pressure, and adhere to BCD policies while supporting teams across locations. Full working rights in AU are required.

Qualifications

• Solid working knowledge of the travel industry, policies, procedures, and processes.
• Knowledge of travel industry system GDS Sabre
• Strong verbal and written communication skills in English
• Proven ability to handle multiple priorities simultaneously
• Willingness to flex from time to time on roster start and finish times
• Ability to work independently, exercising discretion and judgement
• Demonstrated professional customer service skills
• Must have full working rights in AU

Responsibilities

• Plan and sell a range of travel services, including air and ground transport, accommodation, and other related travel services
• Provide expert consultation and manage the flight reservation process, ticket issuance, and reissues
• Fully service all enquiries, requests, bookings and ticketing to BCD standards
• Support and action any post-booking queries, rectifying any requested changes and efficiently processing reissues
• Be able to work well and remain calm under pressure, with excellent attention to detail
• Anticipate and provide proactive assistance on potential challenges that may arise for the client
• Understand and accurately support talent movements with confidence and confidentiality
• Be able to manage location and large group movements and confidently manage multiple complex itineraries
• Willingly support team members within and across teams
• Understand and accurately apply travel supplier rules
• Adhere to client and BCD Media & Entertainment policies and procedures to maintain quality control
• Perform other duties as assigned

Skills

Travel industry knowledge

GDS Sabre

English communication

Multitasking

Roster flexibility

Independence

Customer service

AU working rights

Job description

BCD Travel Corporate in Sydney is seeking an Entertainment Travel Consultant for a full-time hybrid role. You will plan and sell travel services, manage flight reservations, tickets, and reissues, and provide exceptional service to clients and talent movements.

You will handle multiple priorities, stay calm under pressure, and adhere to BCD policies while supporting teams across locations. Full working rights in AU are required.