Entertainment Travel Coordinator — Hybrid Work & Perks

TAG; Sydney; Hybrid; AUD 55.000 - 75.000; Vollzeit

Benefits dieser Stelle

Market competitive salary

Hybrid model: office & home

Birthday off + health plan + EAP + bre

People-focused culture with teamwork

Career development, lunch & learns,员工折

Zusammenfassung

TAG provides high-touch travel and event management services to leading names and executives. We seek a full-time Entertainment Travel Assistant to support our travel departments in Sydney, delivering end-to-end bookings, data entry, and client servicing with a focus on accuracy and efficiency.

You will manage travel requirements, drive sales and margins, respond quickly to communications, and maintain strong supplier relationships while ensuring TAG service standards are met.

Qualifikationen

• Adapt to changing environment and deadlines.
• Intermediate proficiency in Microsoft Suite.
• Strong verbal and written communication skills.
• Must be organised and detail oriented.
• Ability to work independently or within a team.
• Able to follow instructions and see tasks through to completion.
• Ability to multitask.

Aufgaben

• Provide high level support in managing client travel requirements (air, hotel, rail, ground, and ancillary reservations).
• Develop competency to achieve sales, transactions, and margins; monitor KPIs and benchmarks.
• Respond to communications promptly, ensuring SLAs and TAG standards.
• Input data accurately into required systems and processes.
• Assist with client folios and supplier invoices and follow up.
• Process credit card authorisations and add transaction/service fees as needed.
• Handle delegated tasks within deadlines and communicate with team members.
• Adhere to PCI regulations and TAG procedures.
• Report and investigate errors or client complaints for resolution.
• Maintain relationships with clients and suppliers, delivering personalised service.
• Negotiate best rates with suppliers to maximise savings and profitability.
• Complete other general administrative tasks.

Kenntnisse

Adaptability

MS Office

Communication

Organised

Teamwork

Multitasking

Attention to detail

Ausbildung

High School Diploma or equivalent

Travel Diploma or above

Jobbeschreibung

TAG provides high-touch travel and event management services to leading names and executives. We seek a full-time Entertainment Travel Assistant to support our travel departments in Sydney, delivering end-to-end bookings, data entry, and client servicing with a focus on accuracy and efficiency.

You will manage travel requirements, drive sales and margins, respond quickly to communications, and maintain strong supplier relationships while ensuring TAG service standards are met.