Entertainment Travel Consultant

BCD Travel; Sydney; Hybrid; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Flexible hours

Remote work opportunities

Travel industry perks

Inclusive work environment

Job summary

BCD Travel in Australia seeks an Entertainment Travel Consultant for a remote role, with hybrid options if based in Sydney. You will plan and sell travel services, manage flight reservations and ticketing, and service client enquiries for talent in the music, advertising, TV and film industries.

Knowledge of Sabre, strong English communication, multitasking ability and discretion handling talent movements are essential.

Qualifications

• Solid knowledge of travel industry policies and processes.
• Knowledge of Sabre GDS.
• Strong verbal and written communication in English.
• Ability to handle multiple priorities simultaneously.
• Willingness to flex roster start/finish times.
• Ability to work independently with discretion and judgement.
• Demonstrated professional customer service skills.
• Must have full working rights in AU.

Responsibilities

• Plan and sell travel services including air, ground transport and accommodation.
• Manage flight reservations, ticket issuance and reissues.
• Fully service inquiries, bookings and ticketing to BCD standards.
• Support post-booking changes and reissues efficiently.
• Maintain calm under pressure with excellent attention to detail.
• Anticipate and provide proactive assistance on client challenges.
• Understand and support talent movements with confidentiality.
• Coordinate location and large group movements and complex itineraries.
• Support team members across teams and apply supplier rules.
• Adhere to client and BCD Media & Entertainment policies.

Skills

Sabre

English

Multitasking

Discretion

Job description

Entertainment Travel Consultant (Remote)

This is a full time permanent position with BCD Australia. If you are based in Sydney NSW, then this role is hybrid. We are very excited to be on the lookout for an experienced Entertainment Consultant to join our Media & Entertainment division in Australia. This is a fast-paced and excisting role and would suit someone who has a passion for entertainment travel, as our clients are major players in the Music, Advertising, TV and Film industries.

As an Entertainment Travel Consultant, you will

• Plan and sell a range of travel services, including air and ground transport, accommodation, and other related travel services
• Provide expert consultation and manage the flight reservation process, ticket issuance, and reissues
• Fully service all enquiries, requests, bookings and ticketing to BCD standards
• Support and action any post-booking queries, rectifying any requested changes and efficiently processing reissues
• Be able to work well and remain calm under pressure, with excellent attention to detail
• Anticipate and provide proactive assistance on potential challenges that may arise for the client
• Understand and accurately support talent movements with confidence and confidentiality
• Be able to manage location and large group movements and confidently manage multiple complex itineraries
• Willingly support team members within and across teams
• Understand and accurately apply travel supplier rules
• Adhere to client and BCD Media & Entertainment policies and procedures to maintain quality control
• Perform other duties as assigned

About You

• Solid working knowledge of the travel industry, policies, procedures, and processes
• Knowledge of travel industry system GDS Sabre
• Strong verbal and written communication skills in English
• Proven ability to handle multiple priorities simultaneously
• Willingness to flex from time to time on roster start and finish times
• Ability to work independently, exercising discretion and judgement
• Demonstrated professional customer service skills
• Must have full working rights in AU

Why you’ll love working here

Join a global industry leader where curiosity drives innovation, growth is continuous, and every voice matters. At BCD, you'll have the freedom to make an impact, the support to develop your potential, and the opportunity to help shape the future of travel.

Meet BCD

BCD Travel creates connections that move people and ideas forward. Through open technology and trusted human expertise, we help companies and people navigate change, simplify complexity and make confident decisions about how and when they travel. Our intuitive digital experiences for every stakeholder power journeys that fuel success and drive progress. With 15,000+ dedicated team members serving clients in 170+ countries, BCD is shaping a more sustainable future for business travel. Industry-leading meetings and events management and a global consultancy complete our suite of solutions and services. In 2025, BCD achieved $24.4 billion in sales. For more information, visit www.bcdtravel.com.

Get to know us by exploring our career site and checking out our social media:

• Career site BCD
• https://www.linkedin.com/company/bcd-travel/
• https://www.instagram.com/bcdtravel/
• https://www.bcdtravel.com/blog/

What’s In It For You

• Flexible working hours and work-from-home or remote opportunities
• Opportunities to grow your skillset and career
• Work at the forefront of travel technology and help shape the future of business travel
• Generous vacation days so you can rest and recharge
• A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
• Travel industry professional perks and discounts
• An inclusive work environment where diversity is celebrated
• Work From Anywhere opportunity for 60 days per year

We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply.

We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at [e-mail].