Entertainment Travel Consultant

BCD Travel Corporate; Sydney; Híbrido; AUD 55 000 - 70 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Flexible hours and WFH options

Career growth opportunities

Generous vacation days

Wellbeing tools and benefits

Travel industry perks and discounts

Inclusive workplace and diversity

Work From Anywhere 60 days/year

Resumo da oferta

BCD Travel Corporate in Sydney is seeking an Entertainment Travel Consultant for a full-time hybrid role. You will plan and sell travel services, manage flight reservations, tickets, and reissues, and provide exceptional service to clients and talent movements.

You will handle multiple priorities, stay calm under pressure, and adhere to BCD policies while supporting teams across locations. Full working rights in AU are required.

Qualificações

• Solid working knowledge of the travel industry, policies, procedures, and processes.
• Knowledge of travel industry system GDS Sabre
• Strong verbal and written communication skills in English
• Proven ability to handle multiple priorities simultaneously
• Willingness to flex from time to time on roster start and finish times
• Ability to work independently, exercising discretion and judgement
• Demonstrated professional customer service skills
• Must have full working rights in AU

Responsabilidades

• Plan and sell a range of travel services, including air and ground transport, accommodation, and other related travel services
• Provide expert consultation and manage the flight reservation process, ticket issuance, and reissues
• Fully service all enquiries, requests, bookings and ticketing to BCD standards
• Support and action any post-booking queries, rectifying any requested changes and efficiently processing reissues
• Be able to work well and remain calm under pressure, with excellent attention to detail
• Anticipate and provide proactive assistance on potential challenges that may arise for the client
• Understand and accurately support talent movements with confidence and confidentiality
• Be able to manage location and large group movements and confidently manage multiple complex itineraries
• Willingly support team members within and across teams
• Understand and accurately apply travel supplier rules
• Adhere to client and BCD Media & Entertainment policies and procedures to maintain quality control
• Perform other duties as assigned

Conhecimentos

Travel industry knowledge

GDS Sabre

English communication

Multitasking

Roster flexibility

Independence

Customer service

AU working rights

Descrição da oferta de emprego

This is a full time permanent position with BCD AustraliaIf you are based in Sydney NSW, then this role is hybrid

As an Entertainment Travel Consultant, you will

• Plan and sell a range of travel services, including air and ground transport, accommodation, and other related travel services
• Provide expert consultation and manage the flight reservation process, ticket issuance, and reissues
• Fully service all enquiries, requests, bookings and ticketing to BCD standards
• Support and action any post-booking queries, rectifying any requested changes and efficiently processing reissues
• Be able to work well and remain calm under pressure, with excellent attention to detail
• Anticipate and provide proactive assistance on potential challenges that may arise for the client
• Understand and accurately support talent movements with confidence and confidentiality
• Be able to manage location and large group movements and confidently manage multiple complex itineraries
• Willingly support team members within and across teams
• Understand and accurately apply travel supplier rules
• Adhere to client and BCD Media & Entertainment policies and procedures to maintain quality control
• Perform other duties as assigned

About you

• Solid working knowledge of the travel industry, policies, procedures, and processes
• Knowledge of travel industry system GDS Sabre
• Strong verbal and written communication skills in English
• Proven ability to handle multiple priorities simultaneously
• Willingness to flex from time to time on roster start and finish times
• Ability to work independently, exercising discretion and judgement
• Demonstrated professional customer service skills
• Must have full working rights in AU

Why you’ll love working here

Join a global industry leader where curiosity drives innovation, growth is continuous, and every voice matters. At BCD, you'll have the freedom to make an impact, the support to develop your potential, and the opportunity to help shape the future of travel.

Meet BCD

BCD Travel creates connections that move people and ideas forward. Through open technology and trusted human expertise, we help companies and people navigate change, simplify complexity and make confident decisions about how and when they travel. Our intuitive digital experiences for every stakeholder power journeys that fuel success and drive progress. With 15,000+ dedicated team members serving clients in 170+ countries, BCD is shaping a more sustainable future for business travel. Industry-leading meetings and events management and a global consultancy complete our suite of solutions and services. In 2025, BCD achieved $24.4 billion in sales. For more information, visit www.bcdtravel.com.

Get to know us by exploring our career site and checking out oursocial media:

What’s in it for you

Flexible working hours and work-from-home or remote opportunities

Opportunities to grow your skillset and career

Work at the forefront of travel technology and help shape the future of business travel

Generous vacation days so you can rest and recharge

A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools

Travel industry professional perks and discounts

An inclusive work environment where diversity is celebrated

Work From Anywhere opportunity for 60 days per year

We’re dedicated to building a diverse, inclusive and authentic workplace.

We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at *******@bcdtravel.com.