Enterprise Solutions Engineer - Oceania

Eleven Labs; Townsville City; Remote; AUD 55,000 - 75,000; Full time

Job summary

Eleven Labs is seeking a highly organized Scheduling and Reservations Coordinator to join our remote team. You will manage customer requests, gather dates and preferences, and maintain accurate calendar records to ensure smooth reservations.

Strong communication and attention to detail are essential for success in this role. You will research available times, coordinate appointments, send reminders, and handle rescheduling with prompt updates.

Qualifications

• Experience coordinating scheduling and reservations.
• Strong attention to detail in data entry and calendar updates.
• Proven ability to manage multiple requests and respond promptly.

Responsibilities

• Respond to scheduling and reservation inquiries.
• Gather dates, preferences, and customer details.
• Research available times and options.
• Coordinate appointments and reservation requests.
• Review calendar information and confirm details.
• Send reminders and updates to customers.
• Assist with rescheduling requests and changes.
• Communicate calendar changes promptly.
• Maintain accurate calendars and records.
• Follow up on incomplete requests.

Skills

Scheduling

Organizational skills

Attention to detail

Customer communication

Time management

Data entry

Computer literacy

Calendar systems

Reliability

Job description

Scheduling and Reservations Coordinator – Remote

We are seeking an organized Scheduling and Reservations Coordinator to manage customer requests, calendar details, and reservation information.

The ideal candidate is accurate, responsive, and comfortable coordinating dates, times, and customer preferences.

Key Responsibilities

• Respond to scheduling and reservation inquiries
• Gather dates, preferences, and customer details
• Research available times and options
• Coordinate appointments and reservation requests
• Review calendar information
• Confirm dates and relevant details
• Send reminders and updates
• Assist with rescheduling requests
• Communicate changes promptly
• Maintain accurate calendars and records
• Follow up on incomplete requests

Qualifications

• Strong scheduling skills
• Excellent organizational abilities
• Careful attention to detail
• Clear customer communication
• Good time‑management skills
• Accurate data entry
• Basic computer proficiency
• Ability to learn calendar and reservation systems
• Reliable and professional