Enterprise SaaS Delivery Lead

Fyndr Group; Sydney; On-site; AUD 120,000 - 160,000; Full time

Job summary

Fyndr Group is seeking a hands-on Delivery Manager to lead end-to-end enterprise SaaS implementations across Australia and New Zealand. You will own delivery outcomes, manage a portfolio of concurrent customer projects, and partner with Product, Engineering and Consulting teams to drive successful go-lives.

In this fast-paced SaaS environment you will mentor consultants, drive governance and forecasting, and continually improve delivery practices while building trusted relationships with senior

Qualifications

• Experience delivering complex SaaS or ERP implementations.
• Experience managing multiple concurrent customer projects.
• Background in consulting, professional services or software delivery.
• Strong commercial awareness with budgets, forecasting and customer expectations.

Responsibilities

• Lead end-to-end implementation of a configurable enterprise SaaS platform.
• Manage a portfolio of concurrent customer implementations.
• Own delivery across scope, budget, timelines and customer satisfaction.
• Build trusted relationships with enterprise customers and senior stakeholders.
• Lead project planning, governance, risk management and delivery reporting.
• Partner with Product, Engineering and Consulting throughout the implementation lifecycle.
• Facilitate customer workshops, solution discussions and pre-sales activities.
• Manage forecasting, commercial reporting and invoicing.
• Mentor consultants and contribute to the growth of the Delivery function.
• Drive continuous improvement across delivery practices and customer outcomes.

Skills

SaaS delivery

Program management

Stakeholder management

Agile & Waterfall

Budget & forecasting

Enterprise software

Job description

Fyndr Group is seeking a hands-on Delivery Manager to lead end-to-end enterprise SaaS implementations across Australia and New Zealand. You will own delivery outcomes, manage a portfolio of concurrent customer projects, and partner with Product, Engineering and Consulting teams to drive successful go-lives.

In this fast-paced SaaS environment you will mentor consultants, drive governance and forecasting, and continually improve delivery practices while building trusted relationships with senior