Delivery Manager

Fyndr Group; Sydney; On-site; AUD 120,000 - 160,000; Full time

Job summary

Fyndr Group is seeking a hands-on Delivery Manager to lead end-to-end enterprise SaaS implementations across Australia and New Zealand. You will own delivery outcomes, manage a portfolio of concurrent customer projects, and partner with Product, Engineering and Consulting teams to drive successful go-lives.

In this fast-paced SaaS environment you will mentor consultants, drive governance and forecasting, and continually improve delivery practices while building trusted relationships with senior

Qualifications

• Experience delivering complex SaaS or ERP implementations.
• Experience managing multiple concurrent customer projects.
• Background in consulting, professional services or software delivery.
• Strong commercial awareness with budgets, forecasting and customer expectations.

Responsibilities

• Lead end-to-end implementation of a configurable enterprise SaaS platform.
• Manage a portfolio of concurrent customer implementations.
• Own delivery across scope, budget, timelines and customer satisfaction.
• Build trusted relationships with enterprise customers and senior stakeholders.
• Lead project planning, governance, risk management and delivery reporting.
• Partner with Product, Engineering and Consulting throughout the implementation lifecycle.
• Facilitate customer workshops, solution discussions and pre-sales activities.
• Manage forecasting, commercial reporting and invoicing.
• Mentor consultants and contribute to the growth of the Delivery function.
• Drive continuous improvement across delivery practices and customer outcomes.

Skills

SaaS delivery

Program management

Stakeholder management

Agile & Waterfall

Budget & forecasting

Enterprise software

Job description

Join a growing enterprise SaaS business delivering complex software implementations for enterprise customers across Australia and New Zealand.

This is a hands-on Delivery Manager role where you'll lead multiple concurrent implementations from discovery through to go-live. You'll own delivery outcomes, build trusted customer relationships, and work closely with Product, Engineering and Consulting teams to deliver successful projects.

If you enjoy leading complex customer engagements, balancing commercial outcomes with delivery excellence, and working in a fast-paced SaaS environment, we'd like to hear from you.

The Role

• Lead end-to-end implementation of a configurable enterprise SaaS platform.
• Manage a portfolio of concurrent customer implementations.
• Own delivery across scope, budget, timelines and customer satisfaction.
• Build trusted relationships with enterprise customers and senior stakeholders.
• Lead project planning, governance, risk management and delivery reporting.
• Partner with Product, Engineering and Consulting throughout the implementation lifecycle.
• Facilitate customer workshops, solution discussions and pre-sales activities.
• Manage forecasting, commercial reporting and invoicing.
• Mentor consultants and contribute to the continued growth of the Delivery function.
• Drive continuous improvement across delivery practices and customer outcomes.

About You

• Experience delivering complex SaaS, ERP or enterprise software implementations.
• Experience managing multiple concurrent customer projects.
• Background in consulting, professional services or software delivery.
• Strong commercial awareness with experience managing budgets, forecasting and customer expectations.
• Excellent stakeholder management skills with the ability to influence business and technical stakeholders.
• Experience working across Agile and Waterfall delivery environments.
• Able to balance competing priorities while maintaining delivery quality.

Why Join?

• Deliver enterprise software implementations for leading organisations.
• Join a growing Australian SaaS company with strong market momentum.
• Work alongside experienced Product, Engineering and Delivery leaders.
• Enjoy genuine ownership, autonomy and the opportunity to influence how delivery is continuously improved.