Enterprise Client Success Manager - Growth & Strategy

News Corporation; Sydney; Hybrid; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Health & wellbeing

Time off

Perks & discounts

Exclusively ours

Leadership development opportunities

Job summary

News Corp Australia is seeking a Client Success Manager on a 9-month fixed-term contract in Sydney. Reporting to the Client Success Lead, you will nurture high‑value client relationships and drive digital marketing outcomes across enterprise accounts.

The role blends hands‑on account management with cross‑functional collaboration to optimise campaigns and retention. You will analyse performance data, mentor junior specialists, and lead quarterly projects, including AI adoption and reporting

Qualifications

• 1–2 years’ experience managing high–value or enterprise accounts in a digital marketing environment preferred.
• Ability to lead through change, mentor team members, and contribute to a high–performance culture.
• Experience analysing and optimising processes and technology workflows.
• Strong knowledge of and experience in the media and marketing industry.
• Demonstrated ability to engage and influence stakeholders at all levels.
• Comfortable navigating cross–functional teams and driving collaboration for client success.

Responsibilities

• Serve as the primary point of contact for a portfolio of high–value customers, delivering tailored strategies that align with their digital marketing goals.
• Conduct strategic performance reviews, provide advanced reporting, and ensure consistent communication to strengthen client partnerships.
• Act as a trusted advisor to stakeholders, guiding them through the full lifecycle of our digital product suite to support retention and growth.
• Identify and deliver quarterly projects including process improvements, AI adoption, client retention initiatives, new business initiatives, and reporting/technology improvements.

Skills

Client success

Enterprise accounts

Stakeholder engagement

Cross-functional collaboration

Relationship management

Data analysis

Job description

News Corp Australia is seeking a Client Success Manager on a 9-month fixed-term contract in Sydney. Reporting to the Client Success Lead, you will nurture high‑value client relationships and drive digital marketing outcomes across enterprise accounts.

The role blends hands‑on account management with cross‑functional collaboration to optimise campaigns and retention. You will analyse performance data, mentor junior specialists, and lead quarterly projects, including AI adoption and reporting