Enterprise Applications Lead: SAP & Workday Governance

Shell Energy; Brisbane; On-site; AUD 170,000 - 230,000; Full time

Job summary

Shell Energy is seeking an experienced Enterprise Application Lead to own the operation, governance and improvement of SAP, Workday and Chris21 platforms. You will coordinate internal teams and external providers to ensure reliable, well-governed services aligned with quality, cost, and SLAs.

The role combines hands-on SAP work with oversight of Workday and Chris21 engagements, ensuring data integrity, access control and smooth patch cycles across SAP ERP, BW and Fiori.

Qualifications

• Experience in enterprise application operations or service management.
• Ability to manage multiple platforms, vendors and priorities.

Responsibilities

• Provide service ownership and operational oversight across SAP, Workday and Chris21.
• Provide day-to-day operational support for SAP ERP, SAP BW and SAP Concur, resolving incidents and requests.
• Maintain SAP master and organisational data, manage access and joiner/mover/leaver activities.
• Support SAP patching, backups, restarts and post-patch validation across SAP ERP, BW and Fiori.
• Manage application vendors, monitor SLAs, scope, costs, and service quality.
• Lead service reviews and escalate performance or commercial issues as needed.
• Oversee SAP compliance activities and remediation of vulnerabilities.
• Manage Workday engagement with Strada, including tickets, costs and releases.
• Oversee Chris21 and Frontier vendor relationships for support, upgrades and patching.
• Contribute to platform integrations, infrastructure changes, releases and enterprise projects.
• Identify opportunities to improve reliability, performance, usability and cost via standardisation and automation.

Skills

SAP ERP

Workday

Chris21

Vendor management

Incident management

Change management

Stakeholder management

SQL Server

Windows Server

AWS EC2

Service governance

Patch management

Tools

SAP BW

SAP Concur

Fiori

Strada

Frontier

Job description

Shell Energy is seeking an experienced Enterprise Application Lead to own the operation, governance and improvement of SAP, Workday and Chris21 platforms. You will coordinate internal teams and external providers to ensure reliable, well-governed services aligned with quality, cost, and SLAs.

The role combines hands-on SAP work with oversight of Workday and Chris21 engagements, ensuring data integrity, access control and smooth patch cycles across SAP ERP, BW and Fiori.