SAP S/4HANA Delivery Lead – Energy Sector (Perth)

DFP Recruitment; Perth; On-site; AUD 180,000 - 280,000; Full time

Job summary

DFP Recruitment seeks an experienced SAP Service Delivery Manager to lead SAP Application Management Services in a large-scale energy sector environment in Perth, WA. You will oversee SAP support, governance, and continual service improvement, driving the SAP roadmap and business value.

Key focus areas include delivering SAP BAU operations, managing multi-geography teams, and partnering with stakeholders to optimise processes, adopt innovations, and achieve service excellence.

Qualifications

• 15+ years of SAP experience with 5+ years in delivery or support management.
• Experience managing SAP support ops in onsite-offshore, multi-vendor environments.
• Strong SAP ecosystem, ITIL, and upgrades knowledge.
• Strong stakeholder management and leadership skills.
• Based in Perth, WA or willing to relocate.

Responsibilities

• Lead SAP BAU support operations, incidents, requests and improvements.
• Act as onsite contact for SAP services with stakeholders and vendors.
• Monitor SLAs/KPIs, governance reviews, and issue resolution.
• Drive continuous improvement, documentation, knowledge sharing, cost savings and automation.
• Engage senior stakeholders and support proposals and strategic opportunities.

Skills

SAP delivery

Stakeholder management

ITIL familiarity

Leadership

Onsite-offshore

Education

Bachelor's degree in IT/Engineering

Job description

DFP Recruitment seeks an experienced SAP Service Delivery Manager to lead SAP Application Management Services in a large-scale energy sector environment in Perth, WA. You will oversee SAP support, governance, and continual service improvement, driving the SAP roadmap and business value.

Key focus areas include delivering SAP BAU operations, managing multi-geography teams, and partnering with stakeholders to optimise processes, adopt innovations, and achieve service excellence.