Enterprise Applications Lead (SAP/Workday)

Shell Energy Operations Pty Ltd; Brisbane; On-site; AUD 180,000 - 230,000; Full time

Job summary

Shell Energy seeks an experienced Enterprise Application Lead to own operation, governance and improvement of SAP, Workday and Chris21. You will coordinate with IBM, Strada and Frontier to ensure reliable, compliant services against agreed SLAs.

You will manage day-to-day SAP ERP, SAP BW and SAP Concur support, oversee vendor contracts, patching, data governance and platform integrations, and drive continuous improvement across enterprise platforms.

Qualifications

• Experience in enterprise application operations and service management.
• Practical experience supporting SAP ERP in an operational environment.
• Experience with SAP BW, Fiori and/or SAP Concur is advantageous.
• Strong vendor and stakeholder management.
• Experience in incident, problem, change and release management.
• Understanding of application integrations and infrastructure dependencies.

Responsibilities

• Provide service ownership and operational oversight across SAP, Workday and Chris21.
• Provide day-to-day SAP ERP, SAP BW and SAP Concur support.
• Manage vendors, SLAs, costs and service performance.
• Lead service reviews and handle escalated issues.
• Support patching, backups, and post-patch validation.
• Contribute to platform integrations and enterprise projects.

Skills

Enterprise app operations

Vendor management

Incident management

Stakeholder management

Change & release mgmt

Windows Server admin

Tools

SAP ERP

SAP BW

SAP Concur

Workday

Chris21

SQL Server

AWS EC2

Windows Server

Job description

Shell Energy seeks an experienced Enterprise Application Lead to own operation, governance and improvement of SAP, Workday and Chris21. You will coordinate with IBM, Strada and Frontier to ensure reliable, compliant services against agreed SLAs.

You will manage day-to-day SAP ERP, SAP BW and SAP Concur support, oversee vendor contracts, patching, data governance and platform integrations, and drive continuous improvement across enterprise platforms.