Enrollment & Admissions Coordinator

Navitas; Brisbane; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Flexible working

Salary packaging

Volunteer days

Staff scholarships

Health benefits

LinkedIn Learning

Job summary

Navitas Careers & Industry (C&I) Division seeks an Admissions Officer to manage domestic student applications and enrolments, ensuring accurate processing and timely offers. The role supports to recruit domestic students for Navitas colleges and partnerships, coordinating CRM records and documents across teams.

Responsibilities include end-to-end enrolment, reporting, and communications with prospective students and stakeholders, with a focus on accuracy and SLA adherence.

Qualifications

• 2 years of experience in admissions or administration.
• Experience working with CRM systems (Salesforce preferred) and student databases.
• Excellent attention to detail in data entry and document verification procedures.
• Strong communication skills, with the ability to interact effectively with students and internal stakeholders.
• Problem-solving and analytical skills, with the ability to assess complex admissions cases.
• A person who communicates effectively, works collaboratively and has a sound understanding of self-leadership.

Responsibilities

• Assisting with the maintenance of student records and reporting in the CRM and Student Information System (Salesforce and Navigate).
• Process applications via Salesforce, ensuring timely offers and accurate reporting within SLA.
• Collection and organisation of student documents for enrolment.
• Completing the end-to-end enrolment process including issuing of Confirmations of Enrolment.
• Communicate effectively via email with prospective students, the recruitment team and key stakeholders.
• Oversight of Tertiary Admissions Centre day-to-day tasks including parameter setting, course and offer administration, marketing and website updates, and auditing.
• Other ad-hoc administrative duties as requested by the business.

Skills

CRM Systems

Data Entry

Communication

Problem Solving

Teamwork

Self-Leadership

Tools

Salesforce

Job description

Navitas Careers & Industry (C&I) Division seeks an Admissions Officer to manage domestic student applications and enrolments, ensuring accurate processing and timely offers. The role supports to recruit domestic students for Navitas colleges and partnerships, coordinating CRM records and documents across teams.

Responsibilities include end-to-end enrolment, reporting, and communications with prospective students and stakeholders, with a focus on accuracy and SLA adherence.