Engineering Operations- Senior Mobility Engineer

Infosys; City of Melbourne; Ibrido; AUD 109.000 - 120.000; Tempo pieno

Vantaggi offerti da questo lavoro

Income Protection Insurance

Paid Parental and Volunteer leaves

Employee Assistance Program (EAP)

Flexible working arrangements

Health Insurance Discount

Fitness and Gym Memberships

Salary packaging and novated leasing

Descrizione del lavoro

Infosys in Australia is seeking a Senior Mobility Engineer to join the Enterprise Mobility Managed Services (EMMS) team. You will lead the design, implementation, and operational transition of enterprise mobility and endpoint management solutions, delivering secure, scalable mobility services.

You will mentor engineers, provide technical leadership, and collaborate with customers, vendors and internal teams, while driving engineering excellence and handling major incidents, changes, and

Competenze

• Bachelor's degree or equivalent experience required.
• 7+ years in Enterprise Mobility/Unified Endpoint Management or Modern Workplace technologies.
• Australian Citizenship or Permanent Residency.
• Strong troubleshooting and analytical skills; able to communicate with both technical and non‑technical stakeholders.
• Demonstrated experience leading technical initiatives and mentoring engineers.

Mansioni

• Act as a senior escalation point for mobility and endpoint management issues.
• Lead major incident response, vendor escalations, root cause analysis and problem management.
• Drive ITIL‑aligned change management, release governance, and deployments.
• Maintain platform security, reliability, and performance; ensure compliance.
• Manage vulnerability remediation, MTD, and security posture improvements.
• Support integrations with identity, certificate, directory, and network access services.
• Configure and manage Apple Business Manager, Android Zero‑touch, Knox Enrolment, and Windows Autopilot.
• Develop automation using PowerShell, APIs, and scripting to improve efficiency.
• Mentor engineers and promote engineering standards.

Conoscenze

Intune

Workspace ONE

Ivanti

SOTI

iOS

Android

Windows

macOS

Windows Autopilot

Apple Business Manager

Android Zero-touch

KME

Formazione

Bachelor's degree in information technology, Computer Science, Engineering, or equivalent

Strumenti

PowerShell

HTML

CSS

JavaScript

REST APIs

Okta

Entra ID

M365 & Exchange Online

Descrizione del lavoro

About Us

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 56 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower businesses with agile digital at scale to deliver unprecedented levels of performance and customer satisfaction. Our always‑on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovative ecosystem.

Recognized as the #1 Top Employer in Australia for the second year in a row, Infosys offers a workplace where careers grow with purpose. As an AI‑first organization, we empower our people to work on next‑generation technologies, continuously learn, and create impact at scale—supported by a culture rooted in care, inclusion, and excellence.

be part of a culture that’s not just promised—it’s certified. #TopEmployer2026 #ThriveAtInfosys

Visit www.infosys.com to see how Infosys (NYSE: INFY) can help your enterprise navigate your next.

Role Description

Are you passionate about ensuring stable, secure, and high‑performing enterprise mobility platforms? We're seeking a Senior Mobility Engineer to join our Enterprise Mobility Managed Services (EMMS) team.

In this role, you will lead the design, implementation, and operational transition of enterprise mobility and endpoint management solutions. As a technical leader and trusted advisor, you'll work with customers, vendors, and internal teams to deliver secure, scalable, and reliable mobility services.

You will provide technical leadership across delivery, operational support, major incidents, service improvements, and strategic initiatives while mentoring engineers and driving engineering excellence.

Location

Anywhere in Australia (Melbourne or Sydney preferred)

Salary

AUD 108,571-119,893 Annual Gross

Please Note: the above salary range is only indicative and may be subject to suitable enhancements, based on internal company processes

Flexible working arrangements

hybrid, reviewed case‑by‑case basis. Feel free to connect with your recruiter to learn more about how this works in practice.

Roles And Responsibilities

• Act as a senior escalation point for complex mobility and endpoint management issues.
• Lead major incident response, vendor escalations, root cause analysis, and problem management activities.
• Drive ITIL-aligned change management, release governance, and production deployments.
• Maintain platform security, reliability, performance, and compliance.
• Manage vulnerability remediation, Mobile Threat Defence (MTD), and security posture improvements.
• Support integrations with identity, certificate, directory, and network access services.
• Configure and manage Apple Business Manager, Android Zero-touch, Samsung Knox Mobile Enrolment (KME), and Windows Autopilot.
• Develop automation using PowerShell, APIs, and scripting to improve operational efficiency.
• Mentor engineers, contribute to engineering standards, and promote continuous improvement.

Essential

• Bachelor’s degree in information technology, Computer Science, Engineering, or equivalent industry experience.
• 7+ years' experience in Enterprise Mobility Management (EMM), Unified Endpoint Management (UEM), End User Computing (EUC), or Modern Workplace technologies.
• Australian Citizenship or Permanent Residency.
• Strong troubleshooting, analytical, and problem-solving skills.
• Ability to communicate effectively with technical and non-technical stakeholders.
• Demonstrated experience leading technical initiatives and mentoring engineers.

Technical Skills

• Enterprise Mobility & Endpoint Management: Strong experience with one or more of Microsoft Intune, Workspace ONE (Omnissa), Ivanti, SOTI
• Operating Systems: iOS, Android, macOS, Windows
• Device Enrolment & Provisioning: Windows Autopilot, Apple Business Manager, Android Zero-touch Enrolment, Samsung Knox Mobile Enrolment (KME)
• Identity, Security & Infrastructure: Microsoft Entra ID, Okta, Conditional Access, SCEP / PKI, Mobile Application Management (MAM), Mobile Threat Defence (MTD), Microsoft 365 & Exchange Online, Networking fundamentals and load balancing

Desirable Skills

• Android Debug Bridge (ADB), APKTool / APKSigner, OpenSSL, FTP / SFTP, HTML, CSS, JavaScript, PowerShell, REST APIs

Desirable Certifications

• Microsoft Certified: Endpoint Administrator Associate
• Omnissa Workspace ONE Mobility Professional / Advanced Professional
• ITIL Foundation (or higher)
• SOTI Certified Professional
• Ivanti Certified Administrator

Additional

• Excellent customer-facing skills
• Excellent written and verbal communication skills
• Strong attention to detail and outstanding analytical and problem‑solving skills.

In addition to compensation aligned with your role, you’ll have access to a wide range of benefits that support your health, career growth, and overall well‑being (AU)

• Income Protection Insurance
• Paid Parental and Volunteer leaves
• Employee Assistance Program (EAP)
• Flexible working arrangements (hybrid, reviewed case‑by‑case basis)
• Health Insurance Discount and Well‑being Program
• Access to Fitness and Gym Memberships
• Salary packaging and novated leasing

Recruitment and selection process

Our recruitment and selection process is designed to create the best match for both you and Infosys. Depending on the role, it may include an initial screening, technical or functional interviews, and conversations focused on cultural alignment and shared values. We are committed to making the experience transparent, respectful, and engaging at every step.

At Infosys, we recognize that everyone has individual requirements. If you are a person with disability, illness, or injury and require adjustments to the recruitment and selection process, please contact our Recruitment team for adjustment either via the following email [e-mail] or call 1-866-472-0935. Alternatively, you can include your preferred method of communication in email, and someone will be in touch.

“All aspects of employment at Infosys are based on merit, competence, and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.”