Engineering Operations- Senior Mobility Engineer

Infosys Limited; Sydney; Hybrid; AUD 109,000 - 120,000; Full time

Benefits offered by this job

Income Protection Insurance

Paid Parental and Volunteer leaves

Employee Assistance Program (EAP)

Flexible working arrangements (hybrid,

Health Insurance Discount and Well‑be2

Job summary

Infosys Limited is seeking a Senior Mobility Engineer to join the Enterprise Mobility Managed Services team in Australia. You will design, implement, and operate enterprise mobility and endpoint management solutions, guiding customers and internal teams to deliver secure, scalable mobility services.

The role requires 7+ years in EMM/UEM/EUC or Modern Workplace tech, strong problem-solving, and mentoring abilities. This hybrid role supports flexible working arrangements across Australia.

Qualifications

• Bachelor’s degree in information technology, Computer Science, Engineering, or equivalent industry experience.
• 7+ years' experience in Enterprise Mobility Management (EMM), Unified Endpoint Management (UEM), End User Computing (EUC), or Modern Workplace technologies.
• Australian Citizenship or Permanent Residency.
• Strong troubleshooting, analytical, and problem‑solving skills.
• Ability to communicate effectively with technical and non-technical stakeholders.
• Demonstrated experience leading technical initiatives and mentoring engineers.

Responsibilities

• Act as a senior escalation point for complex mobility and endpoint management issues.
• Lead major incident response, vendor escalations, root cause analysis, and problem management activities.
• Drive ITIL-aligned change management, release governance, and production deployments.
• Maintain platform security, reliability, performance, and compliance.
• Manage vulnerability remediation, Mobile Threat Defence (MTD), and security posture improvements.
• Support integrations with identity, certificate, directory, and network access services.
• Configure and manage Apple Business Manager, Android Zero-touch, Samsung Knox Mobile Enrolment (KME), and Windows Autopilot.
• Develop automation using PowerShell, APIs, and scripting to improve operational efficiency.
• Mentor engineers, contribute to engineering standards, and promote continuous improvement.

Skills

Troubleshooting

Analytical thinking

Communication

Mentoring

Leadership

Education

Bachelor's degree in IT/CS/Engineering

Tools

Intune

Workspace ONE

Ivanti

SOTI

Job description

Engineering Operations- Senior Mobility Engineer

About Us

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 56 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower businesses with agile digital at scale to deliver unprecedented levels of performance and customer satisfaction. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovative ecosystem. Recognized as the #1 Top Employerin Australia for the second year in a row, Infosys offers a workplace where careers grow with purpose. As an AI‑first organization, we empower our people to work on next‑generation technologies, continuously learn, and create impact at scale—supported by a culture rooted in care, inclusion, and excellence. Visit www.infosys.com to see how Infosys (NYSE: INFY) can help your enterprise navigate your next.

Role Description

Are you passionate about ensuring stable, secure, and high‑performing enterprise mobility platforms? We're seeking a Senior Mobility Engineer to join our Enterprise Mobility Managed Services (EMMS) team. In this role, you will lead the design, implementation, and operational transition of enterprise mobility and endpoint management solutions. As a technical leader and trusted advisor, you'll work with customers, vendors, and internal teams to deliver secure, scalable, and reliable mobility services. You will provide technical leadership across delivery, operational support, major incidents, service improvements, and strategic initiatives while mentoring engineers and driving engineering excellence.

Location

Anywhere in Australia (Melbourne or Sydney preferred)

Salary

AUD 108,571-119,893 Annual Gross

Flexible working arrangements

Hybrid, reviewed case‑by‑case basis. Feel free to connect with your recruiter to learn more about how this works in practice.

Roles and Responsibilities

• Act as a senior escalation point for complex mobility and endpoint management issues.
• Lead major incident response, vendor escalations, root cause analysis, and problem management activities.
• Drive ITIL-aligned change management, release governance, and production deployments.
• Maintain platform security, reliability, performance, and compliance.
• Manage vulnerability remediation, Mobile Threat Defence (MTD), and security posture improvements.
• Support integrations with identity, certificate, directory, and network access services.
• Configure and manage Apple Business Manager, Android Zero‑touch, Samsung Knox Mobile Enrolment (KME), and Windows Autopilot.
• Develop automation using PowerShell, APIs, and scripting to improve operational efficiency.
• Mentor engineers, contribute to engineering standards, and promote continuous improvement.

Essential

• Bachelor’s degree in information technology, Computer Science, Engineering, or equivalent industry experience.
• 7+ years' experience in Enterprise Mobility Management (EMM), Unified Endpoint Management (UEM), End User Computing (EUC), or Modern Workplace technologies.
• Australian Citizenship or Permanent Residency.
• Strong troubleshooting, analytical, and problem‑solving skills.
• Ability to communicate effectively with technical and non-technical stakeholders.
• Demonstrated experience leading technical initiatives and mentoring engineers.

Technical Skills

• Enterprise Mobility & Endpoint Management: Strong experience with one or more of Microsoft Intune, Workspace ONE (Omnissa), Ivanti, SOTI
• Operating Systems: iOS, Android, macOS, Windows
• Device Enrolment & Provisioning: Windows Autopilot, Apple Business Manager, Android Zero‑touch Enrolment, Samsung Knox Mobile Enrolment (KME)
• Identity, Security & Infrastructure: Microsoft Entra ID, Okta, Conditional Access, SCEP / PKI, Mobile Application Management (MAM), Mobile Threat Defence (MTD), Microsoft 365 & Exchange Online, Networking fundamentals and load balancing

Desirable Skills

• Android Debug Bridge (ADB), APKTool / APKSigner, OpenSSL, FTP / SFTP, HTML, CSS, JavaScript, PowerShell, REST APIs

Desirable Certifications

• Microsoft Certified: Endpoint Administrator Associate
• Omnissa Workspace ONE Mobility Professional / Advanced Professional
• ITIL Foundation (or higher)
• SOTI Certified Professional
• Ivanti Certified Administrator

Additional

• Excellent customer‑facing skills
• Excellent written and verbal communication skills
• Strong attention to detail and outstanding analytical and problem‑solving skills.

In addition to compensation aligned with your role, you’ll have access to a wide range of benefits that support your health, career growth, and overall well‑being (AU)

• Income Protection Insurance
• Paid Parental and Volunteer leaves
• Employee Assistance Program (EAP)
• Flexible working arrangements (hybrid, reviewed case‑by‑case basis)
• Health Insurance Discount and Well‑being Program
• Access to Fitness and Gym Memberships
• Salary packaging and novated leasing

Recruitment and Selection Process

Our recruitment and selection process is designed to create the best match for both you and Infosys. Depending on the role, it may include an initial screening, technical or functional interviews, and conversations focused on cultural alignment and shared values. We are committed to making the experience transparent, respectful, and engaging at every step.

Hear from our recruiter on their experience working with Infosys as an Employer

At Infosys, we recognize that everyone has individual requirements. If you are a person with disability, illness, or injury and require adjustments to the recruitment and selection process, please contact our Recruitment team for adjustment either via the following email [e-mail] or call 1-866-472-0935. Alternatively, you can include your preferred method of communication in email, and someone will be in touch.

Please note in order to protect the interest of all parties involved in the recruitment process, Infosys does not accept any unsolicited resumes from third‑party vendors. In the absence of a signed agreement, any submission will be deemed as non‑binding and Infosys explicitly reserves the right to pursue and hire the submitted profile. All recruitment activity must be coordinated through the Talent Acquisition department.

“All aspects of employment at Infosys are based on merit, competence, and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.”