Engagement Coordinator - People at Higher Risk

Country Fire Authority (CFA); Geelong; On-site; AUD 87,000 - 107,000; Part time

Benefits offered by this job

Meaningful Purpose

Work-Life Balance

Emergency Memberlink discounts

Wellbeing Programs

Job summary

Country Fire Authority (CFA) is seeking an Engagement Coordinator – People at Higher Risk to help improve fire safety and emergency preparedness for older people and those with disability in Geelong or Hamilton. This part-time (0.6 FTE), fixed-term role runs until 11 April 2028 across the South West Region.

The role involves delivering personalised sessions, building partnerships with disability, aged-care, health and community organisations, coordinating training and events, and promoting CFA

Qualifications

• Experience in community engagement, disability, aged care, health, or community services.
• Person-centred approach with adaptable communication.
• Strong organisational and scheduling capabilities across the region.
• Ability to present information and provide practical support.

Responsibilities

• Deliver personalised emergency preparedness sessions for older people and people with disability.
• Coordinate training, community engagement activities and local events.
• Build partnerships with disability, aged-care, health and community organisations.
• Promote CFA programs and strengthen referral pathways.

Skills

Communication

Partnership building

Organisation

Presentations

Problem solving

Administrative skills

Job description

• Location | South West Region – Geelong or Hamilton
• Part Time (0.6) | Fixed Term to 11 April 2028

About This Role

• Location | South West Region – Geelong or Hamilton
• Part Time (0.6) | Fixed Term to 11 April 2028
• PTA 4 | $96,887pa (pro rata) plus 12% superannuation

CFA is an emergency service that places the community at the centre of everything we do. We work to protect lives and property across Victoria, every hour of the day.

Our organisation is made up of employees working alongside more than 51,000 volunteers. We value the different skills, experience and viewpoints that people bring, because they strengthen how we operate and support the services Victorians rely on.

We aim to be a workplace where people feel supported to do meaningful work, develop professionally and contribute to outcomes that matter to the people and places we serve.

To learn more about who we are and the work we do, visit our About Us page.

About The Role

CFA is seeking an engaging and community-minded Engagement Coordinator – People at Higher Risk to help improve fire safety and emergency preparedness for some of the most vulnerable people in our communities.

Based in Geelong or Hamilton, this part-time (0.6 FTE), fixed-term position until 11 April 2028 will work across the South West Region, supporting older people and people with disability who may need additional assistance preparing for fire and emergencies.

Working closely with individuals, support networks and community service providers, you will deliver personalised emergency preparedness sessions, helping people understand their risks and develop practical plans suited to their needs.

You will build strong partnerships with disability, aged-care, health and community organisations, local councils and service providers to promote CFA programs, strengthen referral pathways and connect people with appropriate support.

The role also involves coordinating training, community engagement activities and attending local events to build awareness and emergency preparedness across the region.

This is a rewarding opportunity to make a meaningful difference while contributing to safer, more resilient communities.

About You

You are a compassionate, approachable and proactive individual who enjoys connecting with people and making a positive difference in the community.

With experience in community engagement, disability, aged care, health or community services, you understand the importance of a person‑centred approach and adapting your communication to individual needs.

You will bring:

• Strong communication and interpersonal skills, with the ability to build trust and engage sensitively with diverse individuals and communities.
• Experience developing partnerships with community organisations, service providers and stakeholders.
• Excellent organisational skills to independently coordinate appointments, referrals, training and community activities across the region.
• Confidence delivering information, presentations and practical support to individuals and groups.
• Sound judgement, initiative and problem‑solving skills, with the ability to manage competing priorities.
• Strong administrative and reporting skills, including maintaining accurate records and supporting program outcomes.

Above all, you will bring empathy, patience and a genuine commitment to helping people prepare for emergencies.

A current driver's licence is essential, with regular regional travel and occasional overnight stays required.

Why choose CFA

• Meaningful Purpose: Your contribution truly makes a difference
• Work-Life Balance: Paid parental leave, generous leave provisions
• Discounts: Emergency Memberlink discounts on various services
• Wellbeing Focus: Health Ready programs, flu vaccinations
• Member Assistance Program: Access support across 8 service pathways

Applications close: 11:59pm 26 October 2026

What to expect from our recruitment process

CFA is committed to creating and maintaining a diverse, inclusive, and safe volunteer and work environment. Our aim is to have a volunteer and paid workforce that reflects the community it serves. First Nations people, women, people of all ages, with disabilities and culturally and linguistically diverse people are encouraged to apply.

If at any stage of the recruitment and selection process you require an alternative format to the application material or reasonable adjustment to the interview arrangements, please don't hesitate to contact the person listed on the ad or alternatively, email [e-mail]

The Country Fire Authority (CFA) values your privacy. We will use the information you provide when you are applying for employment with us for the purpose of recruitment, selection, evaluation and appointment and to report on anonymised key metrics (e.g. diversity). The information we collect will be handled in accordance with privacy laws, including the Privacy and Data Protection Act 2014. You can view our Privacy Statement here. For access and correction of the information we have collected, contact [e-mail]