End-User Endpoint Engineering Specialist

Datacom; Adelaide; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Paid parental leave

24/7 Employee Assistance Programme (E3

Ongoing learning and certifications

Job summary

Datacom is hiring an Endpoint Engineering Specialist to manage day-to-day endpoint systems, deliver end-to-end client support, and lead projects as needed. The role prioritises exceptional customer experience and collaboration within a high-performing team.

The ideal candidate will have strong expertise in Intune, MECM, AVD, and PowerShell, with at least 2 years in SOE migrations or projects. AU citizenship and Baseline/NV1 clearance are noted requirements.

Qualifications

• Experience in endpoint engineering and SOE management.
• Experience working for a Managed Service Provider (MSP).
• Strong knowledge of Intune and Endpoint Manager.

Responsibilities

• Maintain, upgrade, and improve end-user configurations (policies, firmware, drivers).
• Ensure high customer satisfaction with timely, professional responses.
• Operate as part of a high-performing team and contribute to service improvements.
• Lead and assist with deployments and migrations of endpoint environments.
• Document designs, how-tos, and roadmaps; maintain risk registers and tickets.
• Travel to Datacom sites or customer sites as required.

Skills

Endpoint engineering

SOE management

MS Intune expertise

Tools

Microsoft Intune

Microsoft Endpoint Configuration Manager

Azure Virtual Desktop

PowerShell

Job description

Datacom is hiring an Endpoint Engineering Specialist to manage day-to-day endpoint systems, deliver end-to-end client support, and lead projects as needed. The role prioritises exceptional customer experience and collaboration within a high-performing team.

The ideal candidate will have strong expertise in Intune, MECM, AVD, and PowerShell, with at least 2 years in SOE migrations or projects. AU citizenship and Baseline/NV1 clearance are noted requirements.