End-to-End Salesforce Specialist — Platform Owner

Protecht Group; Sydney; On-site; AUD 120,000 - 160,000; Full time

Benefits offered by this job

Great Place to Work award

Learning & Development time

Bonus leave

Wellbeing leave

Birthday leave

Volunteer leave

Job summary

Protecht Group is seeking a hands-on Salesforce Specialist to own our Salesforce platform end-to-end in Sydney. You will deliver projects, support BAU operations, and drive adoption across Sales, Customer Success, Customer Support and Finance teams.

You will partner with stakeholders to prioritise the roadmap, implement new functionality, integrations and data migrations while ensuring platform health, security, and data quality.

Qualifications

• 4+ years administering and developing on Salesforce, ideally as the primary owner of an org.
• Strong declarative skills across Flow, reports and dashboards, security model and data management.
• Working knowledge of Apex, LWC and SOQL, plus REST/API integration experience.
• Experience with Sales Cloud and Service Cloud.
• Ability to gather requirements from non-technical users and translate them into practical solutions.
• Strong written and verbal communication skills, with the discipline to document what you build.
• Ability to work across multiple projects in a fast-paced environment.

Responsibilities

• Own and continuously improve the Salesforce platform used across Sales, Customer Success, Customer Support and Finance.
• Deliver projects end-to-end, including new functionality, integrations, automation and data migrations.
• Ensure platform health, governance, security, data quality and documentation standards are maintained.
• Support users by resolving issues, managing requests and driving adoption of platform capabilities.
• Partner with stakeholders to prioritise the roadmap, manage the delivery backlog and identify opportunities for process improvement.

Skills

Salesforce Admin

Declarative development

Apex

LWC

SOQL

REST API

Communications

Education

Salesforce certifications

Tools

Flow

Reports & Dashboards

Security model

Data management

Job description

Protecht Group is seeking a hands-on Salesforce Specialist to own our Salesforce platform end-to-end in Sydney. You will deliver projects, support BAU operations, and drive adoption across Sales, Customer Success, Customer Support and Finance teams.

You will partner with stakeholders to prioritise the roadmap, implement new functionality, integrations and data migrations while ensuring platform health, security, and data quality.