Salesforce Implementation Lead: End-to-End Delivery

Fluent Group; Brisbane; Híbrido; AUD 120.000 - 150.000; Tempo integral

Resumo da vaga

Fluent Group in Brisbane is seeking a delivery consultant to own mid-size Salesforce implementations from discovery through handover. You guide the client from a rough idea to a platform their team actually uses, and stay involved after go-live to ensure success.

You typically run one major engagement and a smaller one concurrently, supported by developers and an on-call architect. You translate client needs into clear specs and ensure the delivered solution aligns with business goals.

Qualificações

• Three or more years consulting on Salesforce, agency or client side.
• Sales Cloud or Service Cloud to a level where you aren't guessing.
• Evidence you've run a workshop with people who didn't want to be in it.
• Writing that a non-technical executive can read without a translator.
• The judgement to recommend less than the client asked for.

Responsabilidades

• Run discovery: workshops, process mapping, and the awkward questions about how the work really gets done
• Design the solution and write it down clearly enough that a developer can build it and a client can approve it
• Configure Salesforce yourself for the parts that don't need code
• Hold the scope, and say so early when a request has moved outside it
• Take the client through user acceptance testing, training and go-live
• Hand over to support properly, with documentation that survives you being on leave

Conhecimentos

Salesforce consulting

Sales Cloud / Service Cloud

Workshop facilitation

Executive communication

Scope management

Descrição da vaga

Fluent Group in Brisbane is seeking a delivery consultant to own mid-size Salesforce implementations from discovery through handover. You guide the client from a rough idea to a platform their team actually uses, and stay involved after go-live to ensure success.

You typically run one major engagement and a smaller one concurrently, supported by developers and an on-call architect. You translate client needs into clear specs and ensure the delivered solution aligns with business goals.