End-to-End Property Claims Specialist – Growth & Impact

Sharp and Carter; North Sydney; On-site; AUD 81,000 - 99,000; Full time

Benefits offered by this job

Salary $90K + Super

Permanent full-time

Paid parental leave

Extra and volunteering leave

Development plan for qualifications

Job summary

Sharp and Carter is seeking a Property Claims Consultant to join our North Sydney team. You’ll own a portfolio of property claims from lodgement through to settlement, including escape of liquid, storm, impact and accidental damage.

This role offers a permanent full-time position, Monday to Friday in the North Sydney office, with a salary of $90K plus super and an active development plan to support professional qualifications.

Qualifications

• Experience managing property claims end to end.
• Hands-on experience with escape of liquid claims.
• Confidence reading policy wordings and making coverage decisions.
• Clear phone manner and strong written communication with brokers.
• Strong organisation across a busy, varied claims portfolio.

Responsibilities

• Manage a portfolio of property claims end to end, from handover after lodgement through to settlement
• Assess coverage, liability and entitlements against the policy wording, and make decisions within your delegated authority
• Appoint and manage assessors, builders and other suppliers, and review their reports, scopes and quotes
• Take calls from brokers and customers, and keep everyone updated by phone, email and the online claims portal
• Explain decisions clearly, including declines, and handle difficult conversations with care
• Keep accurate claim records in line with internal procedures and the General Insurance Code of Practice

Skills

End-to-end claims handling

Escape of liquid claims

Policy wordings interpretation

Phone & written communication

Organisation across portfolio

Job description

Sharp and Carter is seeking a Property Claims Consultant to join our North Sydney team. You’ll own a portfolio of property claims from lodgement through to settlement, including escape of liquid, storm, impact and accidental damage.

This role offers a permanent full-time position, Monday to Friday in the North Sydney office, with a salary of $90K plus super and an active development plan to support professional qualifications.