End-to-End Import Airfreight Operator (CargoWise CW1)

Morson Edge Australia; Brisbane; On-site; AUD 70,000 - 90,000; Full time

Job summary

Morson Edge Australia is seeking an experienced Import Airfreight Operator to join our Brisbane team. You will manage import shipments from arrival to final delivery, keep milestones on track and ensure customers receive the service they expect.

You will coordinate with airlines, co-loaders, transport providers and warehouses, process shipment data in CargoWise, check costs and GST, and help the Import Airfreight Manager with day-to-day operations and project cargo.

Qualifications

• Experience in import operations within freight forwarding.
• Understanding of import airfreight processes from arrival to delivery.
• Proficiency with CargoWise (CW1) is essential.

Responsibilities

• Coordinate import airfreight shipments from arrival through to final delivery.
• Manage daily import workflows ensuring alignment with customer requirements and procedures.
• Monitor shipment milestones, prioritise workloads, and maintain KPI timelines.
• Arrange transport from cargo terminals to final delivery with providers and warehouses.
• Liaise with airlines, co-loaders, transport companies, overseas agents and customers to resolve issues.
• Process shipment data and maintain accurate job files in CargoWise.
• Check freight charges, costings, GST and shipment weights/measurements.
• Build strong relationships with customers, suppliers and internal teams.
• Identify opportunities to improve processes and daily operations.
• Support the Import Airfreight Manager with general requirements and some project cargo.

Skills

Import operations experience

CargoWise CW1 experience

Organisational skills

Attention to detail

Tools

CargoWise CW1

Job description

Morson Edge Australia is seeking an experienced Import Airfreight Operator to join our Brisbane team. You will manage import shipments from arrival to final delivery, keep milestones on track and ensure customers receive the service they expect.

You will coordinate with airlines, co-loaders, transport providers and warehouses, process shipment data in CargoWise, check costs and GST, and help the Import Airfreight Manager with day-to-day operations and project cargo.