Employment Outcomes Specialist

The Salvation Army; Sydney; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Accrued day off every 4 weeks

Purchase leave scheme (up to 8 weeks)

Discounted Health Insurance

Salary packaging benefits

Paid Parental leave (12 weeks)

Paid leave for TSA activities

Employee Assistance Program

Team performance bonuses

Ongoing training and development

Supportive culture

Job summary

The Salvation Army Employment Plus in Australia is recruiting a dedicated employment services professional to manage a caseload of jobseekers and actively engage with participants to secure sustainable employment outcomes. You will identify barriers and deliver motivating, one-on-one appointments to help participants become job ready.

Applicants should have experience in case management, strong communication skills, and the ability to work with diverse backgrounds.

Qualifications

• Strong communication and interpersonal skills.
• Experience in case management.
• Ability to overcome objections and break down barriers that exist for people who are unemployed.
• You are a confident and trustworthy self-starter who thrives on the opportunity to achieve meaningful results and problem solve.
• The ability to work with people from diverse backgrounds and circumstances.
• Demonstrated experience in achieving and exceeding business KPI's and targets.
• Computer skills and knowledge of MS Office is essential.
• Previous experience in Employment Services, Sales, Recruitment or like industries is highly advantageous.
• A current Working with Children Check or relevant state equivalent is a mandatory requirement for this position.
• Successful applicants will be required to undertake a police check, it is not mandatory to have a clear criminal history.

Responsibilities

• Manage a caseload of participants.
• Actively engage with participants to secure sustainable employment outcomes including reverse marketing to employers.
• Clearly identify and address barriers preventing participants from being job ready.
• Deliver engaging one on one appointments aimed at getting your participants motivated, job ready and on the path to employment.
• Apply strong problem-solving skills and resilience to maximise employment outcomes.

Skills

Communication skills

Interpersonal skills

Case management

Self-starter

KPI achievement

Problem solving

Diversity awareness

Motivation to help others

Education

Working with Children Check

Tools

MS Office

Job description

The Salvation Army Employment Plus in Australia is recruiting a dedicated employment services professional to manage a caseload of jobseekers and actively engage with participants to secure sustainable employment outcomes. You will identify barriers and deliver motivating, one-on-one appointments to help participants become job ready.

Applicants should have experience in case management, strong communication skills, and the ability to work with diverse backgrounds.