Employment Consultant - Iea

Sureway; Queensland; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

We pay above award rates

Performance bonus scheme

Birthday leave

Additional leave

Ongoing learning and development

Recognition that means something

Job summary

Sureway Employment and Training is seeking an Employment Consultant to support participants in taking ownership of their journey to work. You will build relationships with employers, match candidates to roles, and guide participants before and after placement to ensure sustainable employment.

Ideal candidates are curious, proactive, and prepared to learn quickly, with transferable skills from sales, recruitment, or community services. This is a community-facing role within Queensland, Australia.

Qualifications

• Self-motivated with ability to manage time and follow through
• Strong communication skills to build rapport with participants and employers
• Commercial awareness to understand employer needs and advocate candidates
• Curiosity and preparedness to learn role, sector, and people
• Transferable skills from sales, recruitment, customer service, or community services
• Resilience and problem-solving to stay productive under pressure
• Organised approach to manage priorities and keep records

Responsibilities

• Work one-on-one with participants to set clear employment goals and action plans
• Actively build relationships with local employers to create job opportunities
• Promote participants’ strengths and match them to suitable roles
• Support participants before and after placement to ensure sustainable employment
• Identify barriers and coordinate support services or training where needed
• Manage your own caseload, priorities, and follow-ups to keep things moving
• Maintain accurate records and meet program compliance requirements
• Represent Sureway in the local community to build awareness and connections

Skills

Self-motivated

Strong communicators

Commercially aware

Curious and prepared

Transferable skills

Resilient and solutions-focused

Organised and accountable

Job description

Employment Consultant - IEA

About the Role

You don’t wait for opportunities, you create them.

As an Employment Consultant, you will support your caseload of participants to take ownership of their journey to work. You will build relationships, identify opportunities, and actively connect participants with employers.

You will partner with people with a disability to understand their goals, build their confidence and skills, and actively connect them with employers. Success in this role comes from your ability to engage people, stay organised, and keep momentum especially when things get challenging.

You don’t need direct industry experience, but you do need to be curious, proactive, and willing to learn quickly. We’re looking for people who come prepared, take initiative, and back themselves to build strong relationships in the community.

What You’ll Be Doing

• Working one‑on‑one with participants to set clear employment goals and action plans
• Actively building relationships with local employers to create job opportunities
• Promoting participants’ strengths and matching them to suitable roles
• Supporting participants before and after placement to ensure sustainable employment
• Identifying barriers and coordinating support services or training where needed
• Managing your own caseload, priorities, and follow‑ups to keep things moving
• Maintaining accurate records and meeting program compliance requirements
• Representing Sureway in the local community to build awareness and connections

What Sets You Up for Success

We’re looking for people who don’t wait to be told what to do, people who take ownership and come prepared.

• Self‑motivated: You manage your time, follow through on commitments, and keep momentum without needing close supervision
• Strong communicators: You can build rapport quickly, ask the right questions, and adapt your approach to different people
• Commercially aware: You understand what employers need and can confidently promote candidates in a way that adds value
• Curious and prepared: You take the time to understand the role, the sector, and the people you’re working with
• Transferable skills: You may come from sales, recruitment, customer service, or community services and can clearly apply those skills to outcomes
• Resilient and solutions‑focused: You stay focused when things don’t go to plan and look for practical ways forward
• Organised and accountable: You can manage competing priorities, keep accurate records, and meet expectations

Benefits

At Sureway, we believe in offering more than just a job. We provide growth, support, and rewards that help you thrive both professionally and personally.

• We pay above award rates – because your time and talent are worth more
• Performance bonus scheme based on meeting benchmarks
• Birthday leave – celebrate your special day with a paid day off every year
• Additional leave – enjoy an extra week off each year after 3 years of service
• Ongoing learning and development – access programs & study assistance to grow your skills and career
• Recognition that means something – be celebrated through monthly awards and our annual team awards program

Organisation Details

Sureway Employment and Training lead the industry in Workforce Australia Employment Services and services to those with Disability. We also extend to the delivery of training and health supports. Sureway deliver innovative programs to job seekers, employers and learners across NSW, VIC, ACT, QLD, WA and SA. Our growing suite of services assists people to achieve their goals and aspirations in life.

This position requires the successful applicant to undertake a National Police Check and relevant state‑based screens. Applicants also must have the right to work in Australia and hold a valid driver’s licence with reliable transport.

We celebrate diversity and welcome applications from people of all backgrounds, including Aboriginal & Torres Strait Islander peoples, individuals with disabilities, LGBTIQA+ communities, and those from culturally and linguistically diverse backgrounds