Employment Consultant - IEA

Sureway Employment; Australian Capital Territory; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Above award rates

Performance bonus

Birthday leave

Additional leave after 3 years

Study assistance

Recognition programs

Job summary

Sureway Employment and Training is seeking an Employment Consultant to support a caseload of participants toward sustainable work. You will build relationships, identify opportunities, and actively connect participants with local employers, including those with disabilities, to help them achieve their goals.

You don't need direct industry experience but you should be curious, proactive and able to learn quickly.

Qualifications

• Self-motivated: you manage your time and follow through on commitments.
• Strong communicators: you can build rapport quickly and adapt your approach.
• Commercially aware: you understand what employers need and add value.
• Curious and prepared: you research the role, sector and people you work with.
• Transferable skills: you may come from sales, recruitment or community services.

Responsibilities

• Working one-on-one with participants to set clear employment goals and action plans
• Actively building relationships with local employers to create job opportunities
• Promoting participants' strengths and matching them to suitable roles
• Supporting participants before and after placement to ensure sustainable employment
• Identifying barriers and coordinating support services or training where needed
• Managing your own caseload, priorities, and follow-ups to keep things moving
• Maintaining accurate records and meeting program compliance requirements
• Representing Sureway in the local community to build awareness and connections

Skills

Self-motivation

Communication

Commercial awareness

Curiosity

Organisation

Job description

You don't wait for opportunities, you create them.

As an Employment Consultant, you will support your caseload of participants to take ownership of their journey to work. You will build relationships, identify opportunities, and actively connect participants with employers.

You will partner with people with a disability to understand their goals, build their confidence and skills, and actively connect them with employers. Success in this role comes from your ability to engage people, stay organised, and keep momentum especially when things get challenging.

You don't need direct industry experience, but you do need to be curious, proactive, and willing to learn quickly. We're looking for people who come prepared, take initiative, and back themselves to build strong relationships in the community.

What You'll Be Doing

• Working one-on-one with participants to set clear employment goals and action plans
• Actively building relationships with local employers to create job opportunities
• Promoting participants' strengths and matching them to suitable roles
• Supporting participants before and after placement to ensure sustainable employment
• Identifying barriers and coordinating support services or training where needed
• Managing your own caseload, priorities, and follow-ups to keep things moving
• Maintaining accurate records and meeting program compliance requirements
• Representing Sureway in the local community to build awareness and connections

What Sets You Up for Success

We're looking for people who don't wait to be told what to do, people who take ownership and come prepared.

• Self-motivated: You manage your time, follow through on commitments, and keep momentum without needing close supervision
• Strong communicators: You can build rapport quickly, ask the right questions, and adapt your approach to different people
• Commercially aware: You understand what employers need and can confidently promote candidates in a way that adds value
• Curious and prepared: You take the time to understand the role, the sector, and the people you're working with
• Transferable skills: You may come from sales, recruitment, customer service, or community services and can clearly apply those skills to outcomes
• Resilient and solutions-focused: You stay focused when things don't go to plan and look for practical ways forward
• Organised and accountable: You can manage competing priorities, keep accurate records, and meet expectations

At Sureway, we believe in offering more than just a job.We provide growth, support, and rewards that help you thrive bothprofessionally and personally.

• We pay above award rates – becauseyour time and talent are worth more
• Performance bonus scheme based onmeeting benchmarks
• Birthday leave – celebrateyour special day with a paid day off every year
• Additional leave – enjoy anextra week off each year after 3 years of service
• Ongoing learning and development – accessprograms & study assistance to grow your skills and career
• Recognition that means something– be celebrated through monthly awards and our annual team awards program

Sureway Employment andTraining lead the industry in Workforce Australia Employment Services and servicesto those with Disability. We also extend to the delivery of training and healthsupports. Sureway deliver innovative programs to job seekers, employers andlearners across NSW, VIC, ACT, QLD, WA and SA. Our growing suite of servicesassists people to achieve their goals and aspirations in life.

This position requires thesuccessful applicant to undertake a National Police Check and relevantstate-based screens. Applicants also must have the right to work in Australiaand hold a valid driver's licence with reliable transport.

We celebrate diversity and welcome applications from people of allbackgrounds, including Aboriginal & Torres Strait Islander peoples,individualswith disabilities, LGBTIQA+ communities, and those fromculturally or linguistically diverse backgrounds