Employee Relations Investigator & Case Lead

Cleanaway; Sydney; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Attractive salary package

Paid parental leave

Annual employee share plan

Novated leasing

Flu vaccinations

EAP access

Discounts on private health insurance

Company discounts

Job summary

Cleanaway, Australia’s largest waste management company, is seeking an employee relations professional to join our ER team across Sydney, Melbourne or Brisbane. You’ll own end-to-end ER cases and workplace investigations, guiding documentation, interviews and resolution with sound judgement and confidentiality.

You’ll work with leaders and HR colleagues to provide practical advice, maintain accurate case records, and build capability in a fast-paced, safety‑conscious environment.

Qualifications

• Experience in HR or employee relations, with practical exposure to managing ER cases and workplace investigations.
• Experience working with a large, operational or industrial workforce.
• Working knowledge of Australian employment legislation, workplace policies and contemporary employee relations practices.
• Confidence working through sensitive or complex employee matters, using sound judgement and maintaining confidentiality.
• Clear written and verbal communication skills, including experience preparing case documentation, investigation materials, reports or other sensitive or confidential workplace correspondence.

Responsibilities

• Manage end-to-end employee relations cases, including misconduct, grievances, and health-related matters.
• Provide timely, practical advice, coaching, and support to leaders on ER issues.
• Maintain accurate case records and documentation to support compliance with workplace policies and processes.
• Collaborate with senior Employee Relations and HR team members to resolve matters and build ER capability.

Skills

HR experience

Employee relations

Case management

Workplace investigations

Confidentiality

Communication skills

Job description

Cleanaway, Australia’s largest waste management company, is seeking an employee relations professional to join our ER team across Sydney, Melbourne or Brisbane. You’ll own end-to-end ER cases and workplace investigations, guiding documentation, interviews and resolution with sound judgement and confidentiality.

You’ll work with leaders and HR colleagues to provide practical advice, maintain accurate case records, and build capability in a fast-paced, safety‑conscious environment.