Employee Relations Case Manager & Investigator

Cleanaway; Brisbane; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Salary package

Paid parental leave

Share plan

Novated leasing

Vaccinations

EAP access

Private health discounts

Job summary

Cleanaway, Australia’s largest waste management company, is seeking an Employee Relations professional to own ER case management and workplace investigations in Melbourne, Brisbane or Sydney. You will move beyond general HR support and work with experienced ER and HR colleagues to resolve matters.

You’ll handle misconduct, grievances and health-related issues, provide practical advice to leaders, maintain confidential case records, and contribute to compliant processes while building your ER

Qualifications

• Experience in HR or employee relations, with practical exposure to managing ER cases and workplace investigations.
• Experience working with a large, operational or industrial workforce.
• Working knowledge of Australian employment legislation, workplace policies and contemporary employee relations practices.
• Confidence working through sensitive or complex employee matters, using sound judgement and maintaining confidentiality.
• Clear written and verbal communication skills, including experience preparing case documentation, investigation materials, reports or other sensitive or confidential workplace correspondence.

Responsibilities

• Manage end-to-end employee relations cases, including misconduct, poor performance, grievances, and non-work-related injury or illness matters.
• Provide timely, practical advice, coaching, and support to leaders on ER issues.
• Maintain accurate case records and documentation to support compliance with workplace policies and processes.
• Collaborate with senior Employee Relations and HR team members to resolve matters and build your employee relations capability.

Skills

Employee relations

ER case work

Workplace investigations

Coaching leaders

Education

Bachelor’s degree in HR/IR

Tools

Privacy & confidentiality

Job description

Cleanaway, Australia’s largest waste management company, is seeking an Employee Relations professional to own ER case management and workplace investigations in Melbourne, Brisbane or Sydney. You will move beyond general HR support and work with experienced ER and HR colleagues to resolve matters.

You’ll handle misconduct, grievances and health-related issues, provide practical advice to leaders, maintain confidential case records, and contribute to compliant processes while building your ER