Emergency Relief Assessor Hybrid Compassionate Support

The Salvation Army Australia; Perth; Hybrid; AUD 65,000 - 75,000; Full time

Benefits offered by this job

NFP salary packaging

Hybrid working

Employee Assistance Program

Discounts

Parental leave

Leave purchase

Job summary

The Salvation Army Australia is hiring an Emergency Relief Assessor for Morley, WA. This full-time, permanent role offers hybrid working arrangements and SCHADS Level 3 pay. You will engage with community members, assess needs, and connect them with practical relief and advocacy.

Based at Morley, you will maintain records, escalate risks when needed, and work with partners to ensure people get the right supports at the right time.

Qualifications

• Certificate IV in Community Services is essential.
• Diploma or higher in Community Services is highly regarded.
• Experience in the community services sector.
• Experience supporting people facing hardship, vulnerability or trauma.
• Ability to engage with people from culturally and linguistically diverse backgrounds.
• WA Working with Children’s Check is required.

Responsibilities

• Create a safe, respectful space for people to share their experiences.
• Conduct meaningful phone conversations to understand each person’s needs.
• Provide emergency relief and practical support tailored to individual situations.
• Make thoughtful referrals and advocate for access to necessary services.
• Maintain accurate client records and identify risks requiring escalation.
• Collaborate with the team and local partners to ensure timely support.

Skills

Empathy

Communication

Active listening

Teamwork

Cultural sensitivity

Education

Certificate IV in Community Services

Diploma in Community Services

Job description

The Salvation Army Australia is hiring an Emergency Relief Assessor for Morley, WA. This full-time, permanent role offers hybrid working arrangements and SCHADS Level 3 pay. You will engage with community members, assess needs, and connect them with practical relief and advocacy.

Based at Morley, you will maintain records, escalate risks when needed, and work with partners to ensure people get the right supports at the right time.