Emergency Dept Frontline Support & After-Hours Telephonist

NSW Health; Nowra; Presencial; AUD 75 000 - 77 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Allocated Days Off (ADO)

Salary packaging

Novated leasing

Fitness Passport

Employee Assistance Program (EAP)

Career progression

Resumo da oferta

NSW Health's Shoalhaven Memorial Hospital is seeking a Frontline Support Officer and After Hours Telephonist for the Emergency Department. You will be the first point of contact for patients, families and staff, handling registrations, medical records, and switchboard duties after hours with professionalism and discretion.

You will coordinate communications, manage inquiries and provide essential admin support to the multidisciplinary team in a fast-paced, patient-focused environment,

Qualificações

• Frontline role in emergency department registration and medical record processing.
• Maintaining confidentiality and accuracy in handling patient information.
• Strong communication and administrative support to the multidisciplinary team.

Responsabilidades

• Register patients and process medical records accurately.
• Coordinate communications and enquiries for patients, families and staff.
• Operate the hospital switchboard after hours and provide admin support.

Conhecimentos

Communication skills

Customer service

Attention to detail

Descrição da oferta de emprego

NSW Health's Shoalhaven Memorial Hospital is seeking a Frontline Support Officer and After Hours Telephonist for the Emergency Department. You will be the first point of contact for patients, families and staff, handling registrations, medical records, and switchboard duties after hours with professionalism and discretion.

You will coordinate communications, manage inquiries and provide essential admin support to the multidisciplinary team in a fast-paced, patient-focused environment,