Emergency Department Admin Officer - Frontline Care Support

NSW Health; Sydney; On-site; AUD 74,000 - 76,000; Full time

Job summary

NSW Health invites applications for an Emergency Department Administration Officer to support Blacktown and Mount Druitt Hospitals with high‑level administrative tasks, ensuring smooth ED operations and patient care.

You will manage patient information in iPM and FirstNet, process admissions and records, handle payments, and coordinate documentation across internal and external teams in a fast-paced hospital setting.

Qualifications

• Extensive experience in administrative roles with a focus on accuracy and confidentiality.
• Demonstrated exceptional customer service and ability to maintain privacy.

Responsibilities

• Register and update patient information using iPM and FirstNet.
• Complete admissions, medical records and data entry in line with policy.

Skills

Administrative experience

Customer service

Confidentiality

IT proficiency

Communication skills

Multitasking

Tools

iPM

FirstNet

Microsoft Office

Job description

NSW Health invites applications for an Emergency Department Administration Officer to support Blacktown and Mount Druitt Hospitals with high‑level administrative tasks, ensuring smooth ED operations and patient care.

You will manage patient information in iPM and FirstNet, process admissions and records, handle payments, and coordinate documentation across internal and external teams in a fast-paced hospital setting.