Emergency Department Support Officer

Nepean Blue Mountains Local Health District; Penrith; On-site; AUD 45,000 - 50,000; Full time

Benefits offered by this job

Accrued Day Off (ADO)

Salary Packaging options

Novated Leasing

Education Training Service (110+ short

Career development

Employee Assistance Program (EAP)

Fitness Passport

Job summary

Nepean Blue Mountains Local Health District is seeking an Emergency Department Support Officer (Assistant in Nursing) at Nepean Hospital. You will assist with activities of daily living, support nursing staff, and help maintain a safe, orderly environment in a busy ED.

You will work under supervision with Registered Nurses, participate in a 24/7 rotating roster, and contribute to high-quality patient care while following infection prevention and safety procedures.

Qualifications

• Good written and verbal communication skills.
• Demonstrated ability to conduct nursing practice with respect for individuals’ rights.
• Demonstrated ability to work in a multidisciplinary team.
• Availability to participate in a 24/7 rotating roster.

Responsibilities

• Assist patients with activities of daily living including personal hygiene, dressing and mobility.
• Support patient transfers, transportation and repositioning.
• Assist Nursing staff with patient observations and reporting changes promptly.
• Prepare and maintain patient care areas and equipment.
• Maintain cleanliness and infection prevention standards and stock levels.

Skills

Communication skills

Teamwork

Flexibility

Observation reporting

Education

Certificate III in Health Services Assistance

Enrolled Nursing Student (2nd year)

Tools

Computer systems

Job description

Employment Type: Permanent Full Time or Part Time Position Classification: Assistant In Nursing Location: Nepean Hospital Remuneration: $32.85 - $36.05 per hour Hours Per Week: Up to 38 Requisition ID: REQ701523 Applications Close: 03/11/2026 With CORE Values of Collaboration, Openness, Respect and Empowerment, working with us will ensure your professional life is provided every opportunity to succeed and develop in your chosen career role.

About Us

Nepean Blue Mountains Local Health District (NBMLHD) is an exceptional environment to advance your career while enhancing your skills and expertise. As a recognised leader in the healthcare industry, we deliver a comprehensive range of public health services across the Nepean, Blue Mountains, and Lithgow Regions. Nepean Hospital is a teaching hospital that provides tertiary referral services in emergency care, coronary care, diagnostics, gynaecology, paediatric, neonatal intensive care/ICU, maternity, mental health, rehabilitation, and surgery. The Nepean Campus has recently experienced tremendous growth and aims to support communities within and outside of Sydney’s western suburbs, providing world-class clinical facilities, services, and care.

Are you a compassionate, motivated and patient-focused healthcare professional looking to make a meaningful difference in a fast-paced emergency environment? Nepean Hospital is seeking a dedicated Emergency Department Support Officer (Assistant in Nursing – AIN) to join our dynamic Emergency Department team. This is an exciting opportunity to support Nurses, Medical staff and other healthcare professionals in delivering safe, efficient and compassionate care to patients presenting with a wide range of emergency conditions. As an Emergency Department Support Officer (AIN), you will play an important role in supporting the delivery of quality patient care while helping maintain a safe, organised and welcoming environment for patients, families and staff. Working under the direction and supervision of Registered Nurses and other authorised healthcare professionals, your responsibilities will include assisting patients with activities of daily living, including personal hygiene, dressing, toileting, nutrition and mobility, within your scope of practice, supporting patient transfers, transportation and repositioning in accordance with manual handling and safety procedures, assisting Nursing staff with patient observations and reporting any changes in a patient's condition promptly, preparing and maintaining patient care areas, including beds, equipment and treatment spaces and maintaining cleanliness, infection prevention and control standards, and appropriate stock levels.

Benefits available to eligible NBMLHD employees

• Accrued Day Off (ADO)
• Opportunity for extra tax savings through Salary Packaging
• Novated Leasing
• Great education opportunities through Education Training Service which offers over 110 courses each year
• Access to our Employee Assistance Program (EAP) for staff and family members
• Fitness Passport

What you will bring to the role

• Holds Certificate III in Health Services Assistance (Assistant in Nursing work in Acute Care); or currently enrolled as a 2nd year Undergraduate Nursing Student with previous experience working in an acute care facility
• Good written and verbal communication skills
• Demonstrated ability to conduct nursing practice in a manner that respects the rights of individuals and groups
• Demonstrated ability to use computer-based applications and information systems.
• Demonstrated ability to work as a member of a multidisciplinary team
• Demonstrated flexibility in performance of duties, customer service delivery and attention to detail
• Availability and capacity to participate in a 24 hour/ seven-day rotating roster which includes working all shifts, all days of the week including public holidays

For role related queries or questions contact Raymond Morgan on [e-mail]

NBMLHD is committed to creating a diverse and inclusive environment which reflects the community we serve. We encourage candidates from all backgrounds, including Aboriginal and Torres Strait Islander people, LGBTIQA+, Cultural and Linguistically Diverse (CALD) people, neurodiverse individuals, and people with disabilities to apply. NBMLHD is committed to implementing the child safe standards.

Employment of a temporary visa holder may only occur if no suitable permanent resident or citizen of Australia has been identified and must not exceed the duration or conditions associated with the current visa.