Elite Car Concierge & Customer Experience Lead
Karmo
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Job summary
Karmo in Sydney, Australia, is seeking a Customer Experience Consultant to act as a true automotive concierge, guiding clients to the perfect subscription for their lifestyle and helping shape premium service offerings.
You'll deliver a white-glove service from onboarding to renewals, collaborate with operations, sales and delivery teams, and champion the customer voice to continually improve our offering and drive loyalty across all touchpoints.
Responsibilities
- Guide clients to the perfect subscription for their lifestyle.
- Deliver a white-glove service from onboarding to renewals.
- Collaborate with operations, sales and delivery teams.
- Champion the customer voice to continually improve our offering.
Job description
Karmo in Sydney, Australia, is seeking a Customer Experience Consultant to act as a true automotive concierge, guiding clients to the perfect subscription for their lifestyle and helping shape premium service offerings.
You'll deliver a white-glove service from onboarding to renewals, collaborate with operations, sales and delivery teams, and champion the customer voice to continually improve our offering and drive loyalty across all touchpoints.
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