Electronic Gaming Attendant

Country Club Resort; Launceston; On-site; AUD 30,000 - 39,000; Full time

Benefits offered by this job

Delicious staff meals

Free on-site parking

Free uniforms

Flexible rostering

Country Club discounts

Job summary

Country Club Tasmania is seeking a Gaming Attendant to help create a great guest experience on the gaming floor. You will engage with guests, handle enquiries and help maintain a vibrant, positive atmosphere across shifts.

Responsibilities include assisting customers, monitoring the gaming floor, ensuring safety and machine accessibility, and promptly reporting faults. A18+ age and required RCG certificate/gaming licence are essential, with benefits like staff meals and parking.

Qualifications

• Must be aged 18+ and able to obtain an RCG certificate and gaming licence.
• Willingness to work across weekends, nights and public holidays.
• Passion for delivering exceptional guest service and making each visit memorable.

Responsibilities

• Assist customers with questions and enquiries
• Monitor the gaming floor while maintaining safety protocols
• Ensure the area is safe, clean, and machines are accessible to customers
• Report faults or technical issues promptly

Skills

Guest service

Communication

Flexibility

Attention to detail

Job description

Job Description

As a Gaming Attendant at Country Club, you'll help create a great experience for our guests during their visit. Your exceptional customer service skills will shine as you engage with guests, assist with enquiries and help maintain a vibrant and positive atmosphere.

Day to day, you will:

• Assist customers with questions and enquiries
• Monitor the gaming floor while maintaining safety protocols
• Ensure the area is safe, clean, and machines are easily accessible to customers
• Report faults or technical issues promptly

About the Employer

Country Club Tasmania spans 300 acres just minutes from Launceston's CBD, offering a diverse mix of accommodation, dining, gaming and leisure. With exciting developments, including The Range entertainment precinct and a new championship golf course opening in summer 2026/2027, you'll be part of a site that's growing and full of variety.,

About the Candidate

To be successful in this role, you will bring a positive attitude, strong initiative and great communication skills. We also look for:

• Flexibility and availability to work across a variety of shifts, including weekends, nights and public holidays.
• Experience in, and a passion for, delivering exceptional guest service and making each visit to Country Club a memorable one.
• You will need to be aged 18 years or over and have the ability to pay for and obtain a Responsible Conduct of Gaming (RCG) certificate and gaming licence.

Work Environment

• Delicious staff meals available each shift, including hot meals, a salad bar and sweet treats
• Convenient FREE on-site parking
• Free tailored and laundered uniforms, so you do not need to worry about what to wear each day
• Flexible rostering across a 7-day week, including nights, weekends and public holidays
• Federal Group discounts across our hospitality and tourism properties, as well as external partners