Electronic Gaming Attendant

Federalhospitalitycareers; Launceston; On-site; AUD 30,000 - 36,000; Full time

Benefits offered by this job

Delicious staff meals each shift

Free on-site parking

Free tailored and laundered uniforms

Flexible rostering across 7 days

Federal Group discounts

Job summary

Country Club Tasmania in Launceston is seeking a Gaming Attendant to help create a great guest experience on the gaming floor, monitor safety, and assist with enquiries. You will work across shifts, including weekends and nights, with on-site meals and perks.

Applicants must be at least 18 years old and able to obtain a Responsible Conduct of Gaming (RCG) certificate and gaming licence, with pre-employment screenings as part of the process.

Qualifications

• Positive attitude and strong communication skills.
• Flexibility to work across a variety of shifts, including weekends, nights and public holidays.
• Experience in delivering exceptional guest service.
• Must be aged 18+ and able to obtain RCG certificate and gaming licence.

Responsibilities

• Assist customers with questions and enquiries.
• Monitor the gaming floor while maintaining safety protocols.
• Ensure the area is safe, clean, and machines are accessible to customers.
• Report faults or technical issues promptly.

Job description

About Country Club:

Country Club Tasmania spans 300 acres just minutes from Launceston’s CBD, offering a diverse mix of accommodation, dining, gaming and leisure. With exciting developments, including The Range entertainment precinct and a new championship golf course opening in summer 2026/2027, you’ll be part of a site that’s growing and full of variety.

What you can expect in a day in this role

As a Gaming Attendant at Country Club, you’ll help create a great experience for our guests during their visit. Your exceptional customer service skills will shine as you engage with guests, assist with enquiries and help maintain a vibrant and positive atmosphere.

Day to day, you will:

• Assist customers with questions and enquiries
• Monitor the gaming floor while maintaining safety protocols
• Ensure the area is safe, clean, and machines are easily accessible to customers
• Report faults or technical issues promptly

What you will bring to the role:

To be successful in this role, you will bring a positive attitude, strong initiative and great communication skills. We also look for:

• Flexibility and availability to work across a variety of shifts, including weekends, nights and public holidays.
• Experience in, and a passion for, delivering exceptional guest service and making each visit to Country Club a memorable one.
• You will need to be aged 18 years or over and have the ability to pay for and obtain a Responsible Conduct of Gaming (RCG) certificate and gaming licence.

An appointee to this role may be subject to pre-employment and ongoing screening checks.

What you can expect from us

• Delicious staff meals available each shift, including hot meals, a salad bar and sweet treats
• Convenient FREE on-site parking
• Free tailored and laundered uniforms, so you do not need to worry about what to wear each day
• Flexible rostering across a 7-day week, including nights, weekends and public holidays
• Federal Group discounts across our hospitality and tourism properties, as well as external partners

For any further information, please contact McKeag Jensen, Talent Acquisition Advisor, at [e-mail].

If this isn’t the right role for you, but you’re interested in working at one of the Federal Hospitality properties, please check out our other current vacancies on our group website: www.federalhospitalitycareers.com.au.