Guest Experience Gaming Attendant - Flexible Shifts

Hotel Federal; Launceston; On-site; AUD 30,000 - 39,000; Full time

Benefits offered by this job

Delicious staff meals

Free on-site parking

Free uniforms

Flexible rostering

Country Club discounts

Job summary

Country Club Tasmania is seeking a Gaming Attendant to help create a great guest experience on the gaming floor. You will engage with guests, handle enquiries and help maintain a vibrant, positive atmosphere across shifts.

Responsibilities include assisting customers, monitoring the gaming floor, ensuring safety and machine accessibility, and promptly reporting faults. A18+ age and required RCG certificate/gaming licence are essential, with benefits like staff meals and parking.

Qualifications

• Must be aged 18+ and able to obtain an RCG certificate and gaming licence.
• Willingness to work across weekends, nights and public holidays.
• Passion for delivering exceptional guest service and making each visit memorable.

Responsibilities

• Assist customers with questions and enquiries
• Monitor the gaming floor while maintaining safety protocols
• Ensure the area is safe, clean, and machines are accessible to customers
• Report faults or technical issues promptly

Skills

Guest service

Communication

Flexibility

Attention to detail

Job description

Country Club Tasmania is seeking a Gaming Attendant to help create a great guest experience on the gaming floor. You will engage with guests, handle enquiries and help maintain a vibrant, positive atmosphere across shifts.

Responsibilities include assisting customers, monitoring the gaming floor, ensuring safety and machine accessibility, and promptly reporting faults. A18+ age and required RCG certificate/gaming licence are essential, with benefits like staff meals and parking.