Electrical Service Technician - Onsite Diagnostics & Upgrades

Nhp Electrical Engineering Products; City of Brisbane; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Fully Maintained Service Vehicle

Overtime paid

Tools of the Trade Included

Laptop & Mobile Phone

Employee Assistance Program

Job summary

NHP Electrical Engineering Products is seeking an experienced Electrical Service Technician to join our Brisbane team. You will perform on-site diagnostics, maintenance, fault finding and upgrades on power products, while upholding safety standards and delivering professional service reports.

You will travel regionally and interstate as required, work flexible hours including weekends, and promote NHP solutions to customers.

Qualifications

• A-Grade Electrical Licence and strong electrical background (onsite/industrial/commercial).
• Proven onsite service experience in industrial or commercial settings.
• Ability to troubleshoot, test, repair and service technical equipment.
• Safety-focused approach – site and workshop safety.
• Strong written and verbal report writing skills.
• Willingness to travel regionally and interstate.
• Able to work flexible hours, weekends and after hours.
• Desirable: LV power distribution, variable speed drives, EV charging infrastructure, energy management or emergency lighting.

Responsibilities

• Adherence to safety standards and maintain a safe, tidy workplace.
• Perform service, maintenance, fault finding, upgrades, commissioning and testing of power products.
• Provide technical solutions and support to customers and build relationships with stakeholders.
• Produce timely and professional technical service reports.
• Participate in ongoing training to service new technology and products.
• Promote NHP products and solutions to customers.
• Complete administrative duties including fault reports and queries.

Skills

A-Grade Electrical Licence

Industrial onsite service

Troubleshooting

Safety awareness

Report writing

Willingness to travel

Flexible hours

Weekend work

Low Voltage power distribution

Variable speed drives

EV charging infrastructure

Energy management

Emergency lighting

Job description

• NHP are specialists in Electrical & Automation Products, Systems & Solutions

• NHP are specialists in Electrical & Automation Products, Systems & Solutions
• Privately owned business with over 50 years of Electrical & Engineering excellence
• Powering an electrical and connected future through global expertise and innovation
• Local choice with the power of global partners — 'we think global, trust local'
• Driven by over 750 dedicated employees across 16 branches throughout Australia & New Zealand

Who We Are

• NHP are specialists in Electrical & Automation Products, Systems & Solutions
• Privately owned business with over 50 years of Electrical & Engineering excellence
• Powering an electrical and connected future through global expertise and innovation
• Local choice with the power of global partners — 'we think global, trust local'
• Driven by over 750 dedicated employees across 16 branches throughout Australia & New Zealand

\"At NHP we recognise that our people determine the success of our business. Guided by Agility, Team Success, Make a Difference and Ownership, our people shape how we work and who we are.\"

Do you have a positive approach? Are you highly motivated? Are you great with customers and do you pride yourself on your ability to listen, build trust & aim to exceed expectations? If so, then you are the type of Service Technician we are looking for.

About The Role

Reporting to the Service Supervisor, you will be part of NHP's Service Team and will be responsible for the following tasks:

• Adherence to company and customer site OHS safety standards & procedures and maintain a safe, orderly and clean workplace, using safety precautions and NHP safety system always
• Effectively and efficiently perform service and maintenance, fault finding, diagnosis, upgrades, commissioning and testing of power products to ensure client satisfaction, whilst complying with strict safety standards.
• Provide technical solutions and support to customers and build positive relationships with internal and external stakeholders
• Produce timely and professional technical service reports regarding assessments and completed work
• Participation in ongoing and continuous training and development training to deal with new technology and ensure current products are serviced according to NHP standards
• Promote NHP products and solutions to customers
• Completion of all administrative duties including writing fault reports, respond to queries and maintain open lines of communication

What you will bring to the role:

• Technical capability – A-Grade Electrical Licence & strong electrical background (preferably with onsite/industrial/commercial experience)
• Proven industrial or commercial onsite Service experience
• Ability to troubleshoot, test, repair and service technical equipment
• Safety focused approach – site safety, workshop safety & driving
• Well-developed written and verbal skills (ability to write reports)
• Willingness to travel – regional and interstate
• Ability to work flexible hours and be prepared to do weekend work and after hours, when required
• Demonstrated experience in Low Voltage Power Distribution, Variable Speed Drives, EV Charging Infrastructure, Energy Management, or Emergency Lighting is desirable.

To be successful for this role, you will be required to complete a Pre-Employment Medical.

What's On Offer

You will be part of a collaborative & supportive work environment and enjoy the benefits that come with working at NHP including:

• Provided with a Fully Maintained Service Vehicle
• Overtime will be paid for work carried out in excess of 7.6 hours per day (38 hours p/wk)
• Upkeep of Licencing Fees
• Tools of the Trade including Laptop & Mobile Phone
• A great place to work – we believe that our people are the heart of our success
• A supportive, high-performance culture that encourages work/life balance
• Ongoing learning & development to meet your professional development needs
• Access to an Employee Assistance Program for you and your family
• Novated Leasing – options for salary packaging your car
• Discounts on corporate health insurance with Bupa
• Paid parental leave

The remuneration package will be based on the skills and experience of the successful applicant.

NHP is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. Our commitment to local industry extends to a strong sense of social responsibility. Through our community engagement strategy, NHP positively contributes to the sustainable development of local communities. We're proud of our community partnerships with Southern Cross Kids Camps and Travellers Aid.

Electrical Service Technician - Onsite Diagnostics & Upgrades Brisbane, QLD, AU