Service Technician (QLD)

NHP Electrical Engineering Products; Queensland; On-site; AUD 70,000 - 95,000; Full time

Benefits offered by this job

Fully Maintained Service Vehicle

Overtime paid (38h/wk)

Tools of the Trade: Laptop & Mobile

Employee assistance program

Novated leasing options

Job summary

NHP Electrical Engineering Products is seeking a Service Technician to join the Service Team. You will perform service, maintenance and fault finding on power products at client sites, ensuring safety and quality workmanship.

You will provide technical support, write clear service reports and stay current with product technology while promoting NHP solutions and maintaining strong customer relations. A full-time role with travel and after-hours work as required.

Qualifications

• A-Grade Electrical Licence and strong electrical background.
• Proven onsite service experience in industrial or commercial settings.
• Ability to troubleshoot, test, repair and service electrical equipment.
• Safety-focused approach for site and workshop environments.
• Strong written and verbal reporting skills.
• Willingness to travel regionally and interstate.
• Flexibility to work outside standard hours including weekends as required.
• Desirable exposure to Low Voltage Power Distribution, VSDs, EV charging, energy management or emergency lighting.

Responsibilities

• Adhere to OHS standards and maintain a safe, clean workplace.
• Perform service, maintenance, fault finding, upgrades, commissioning and testing of power products.
• Provide technical support and build relationships with stakeholders.
• Produce timely, professional service reports on assessments and work.
• Engage in ongoing training to stay current with new technology.
• Promote NHP products and solutions to customers.
• Complete administrative tasks including fault reports and client queries.

Skills

A-Grade Electrical Licence

Industrial service experience

Troubleshooting

Safety focused

Technical reporting

Travel willingness

Flexible hours & weekend work

Low Voltage power distribution

Job description

• NHP are specialists in Electrical & Automation Products, Systems & Solutions
• Privately owned business with over 50 years of Electrical & Engineering excellence
• Powering an electrical and connected future through global expertise and innovation
• Local choice with the power of global partners — ‘we think global, trust local’
• Driven by over 750 dedicated employees across 16 branches throughout Australia & New Zealand
  
  
  

Who We Are

• NHP are specialists in Electrical & Automation Products, Systems & Solutions
• Privately owned business with over 50 years of Electrical & Engineering excellence
• Powering an electrical and connected future through global expertise and innovation
• Local choice with the power of global partners — ‘we think global, trust local’
• Driven by over 750 dedicated employees across 16 branches throughout Australia & New Zealand
  
  
  

“At NHP we recognise that our people determine the success of our business. Guided by Agility, Team Success, Make a Difference and Ownership, our people shape how we work and who we are.”

Do you have a positive approach? Are you highly motivated? Are you great with customers and do you pride yourself on your ability to listen, build trust & aim to exceed expectations? If so, then you are the type of Service Technician we are looking for.

About The Role

Reporting to the Service Supervisor, you will be part of NHP’s Service Team and will be responsible for the following tasks:

• Adherence to company and customer site OHS safety standards & procedures and maintain a safe, orderly and clean workplace, using safety precautions and NHP safety system always
• Effectively and efficiently perform service and maintenance, fault finding, diagnosis, upgrades, commissioning and testing of power products to ensure client satisfaction, whilst complying with strict safety standards.
• Provide technical solutions and support to customers and build positive relationships with internal and external stakeholders
• Produce timely and professional technical service reports regarding assessments and completed work
• Participation in ongoing and continuous training and development training to deal with new technology and ensure current products are serviced according to NHP standards
• Promote NHP products and solutions to customers
• Completion of all administrative duties including writing fault reports, respond to queries and maintain open lines of communication
  
  
  

What you will bring to the role:

• Technical capability – A-Grade Electrical Licence & strong electrical background (preferably with onsite/industrial/commercial experience)
• Proven industrial or commercial onsite Service experience
• Ability to troubleshoot, test, repair and service technical equipment
• Safety focused approach – site safety, workshop safety & driving
• Well-developed written and verbal skills (ability to write reports)
• Willingness to travel – regional and interstate
• Ability to work flexible hours and be prepared to do weekend work and after hours, when required
• Demonstrated experience in Low Voltage Power Distribution, Variable Speed Drives, EV Charging Infrastructure, Energy Management, or Emergency Lighting is desirable.
  
  
  

To be successful for this role, you will be required to complete a Pre-Employment Medical.

What’s On Offer

You will be part of a collaborative & supportive work environment and enjoy the benefits that come with working at NHP including:

• Provided with a Fully Maintained Service Vehicle
• Overtime will be paid for work carried out in excess of 7.6 hours per day (38 hours p/wk)
• Upkeep of Licencing Fees
• Tools of the Trade including Laptop & Mobile Phone
• A great place to work – we believe that our people are the heart of our success
• A supportive, high-performance culture that encourages work/life balance
• Ongoing learning & development to meet your professional development needs
• Access to an Employee Assistance Program for you and your family
• Novated Leasing – options for salary packaging your car
• Discounts on corporate health insurance with Bupa
• Paid parental leave
  
  
  

The remuneration package will be based on the skills and experience of the successful applicant.

NHP is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. Our commitment to local industry extends to a strong sense of social responsibility. Through our community engagement strategy, NHP positively contributes to the sustainable development of local communities. We're proud of our community partnerships with Southern Cross Kids Camps and Travellers Aid.

How To Apply

To be considered for this fantastic opportunity, simply apply via this advertisement. Or visit our careers page: www.nhp.com.au. To keep up to date with all things ‘NHP’ please connect with us on LinkedIn https://www.linkedin.com/company/nhp-electrical-engineering-products-pty-ltd/