Electrical Service Coordinator

Star Group; Sydney; On-site; AUD 85,000 - 110,000; Full time

Benefits offered by this job

Competitive salary

Company phone and laptop provided

Ongoing training and career growth

Supportive, safety-first culture

Job summary

Star Group is seeking an Electrical Service Coordinator to support a health-sector maintenance project across Western Sydney. You will coordinate planned and reactive maintenance, keep technicians and clients connected, and ensure sites run safely and on schedule.

Responsibilities include scheduling technicians, managing workflows, liaising with health sector clients, and supporting the contract across Nepean and Lower Blue Mountains regions, with occasional after-hours coordination for urgent

Qualifications

• Experience coordinating trades or field service teams in electrical/facilities maintenance.
• Strong organisational skills with ability to manage multiple priorities.
• Confident, clear communicator liaising with clients and technicians.
• Proactive problem-solver who takes ownership when plans change.
• Experience with job management or scheduling software (highly regarded).

Responsibilities

• Scheduling the team of electrical service technicians across multiple sites.
• Coordinating planned preventative maintenance (PPM) and reactive/emergency works.
• Liaising with health sector clients and updating on job status.
• Managing job workflows, work orders and compliance documentation.
• Monitoring progress and ensuring on-time completion.
• Support technicians with resourcing and access issues.
• Work with Account Manager and technical team to keep contract running smoothly.
• Standard business hours with occasional after-hours coordination for urgent works.

Skills

Coordinating trades or field service

Strong organisational skills

Clear communication

Proactive problem-solver

Job management scheduling software

Team player in fast-paced environment

Electrical maintenance knowledge (help

Job description

Health Sector | Western Sydney | Expression of Interest

Are you an organised and proactive professional with experience in coordinating electrical services?

We are looking for a dedicated Electrical Service Coordinator to join our team and help us deliver excellence in service!

Star Group is one of Australia's leading electrical contractors, with nearly 70 years' experience delivering maintenance and support services to some of the country's most critical facilities. We're calling for expressions of interest from experienced Service Coordinators to join our team on a new health-sector maintenance project across Western Sydney, helping to keep essential health facilities running safely every day.

Why Join Star Group

• Competitive salary, negotiable with experience
• Company phone and laptop provided
• Job security with a well-established, respected contractor
• Ongoing training and genuine career progression opportunities within a growing service division
• Supportive, safety-first culture backed by a business that invests in its people

Step into a role where no two days look the same — coordinating a major health sector contract, keeping technicians moving, clients informed, and 85+ sites running.

About the Role

As Service Coordinator, you'll be the central point of contact, keeping our field team and our clients connected, coordinating the delivery of planned preventative and reactive maintenance across health sector sites throughout the Nepean and Lower Blue Mountains region.

• Scheduling the team of electrical service technicians across multiple sites
• Coordinating planned preventative maintenance (PPM) and reactive/emergency works
• Liaising directly with health sector clients, keeping them informed on job status and outcomes
• Managing job workflows, work orders and compliance documentation
• Monitoring job progress and following up to ensure work is completed on time and to standard
• Supporting technicians with resourcing and access issues as they arise
• Working closely with the Account Manager and technical team to keep the contract running smoothly
• Standard business hours, with flexibility for occasional after-hours coordination during urgent works

What We're Looking For

• Experience coordinating trades or field service teams, ideally in electrical, facilities or maintenance services
• Strong organisational skills and the ability to juggle competing priorities under pressure
• Confident, clear communicator — comfortable liaising directly with clients and technicians alike
• A proactive problem-solver who takes ownership when things don't go to plan
• Experience with job management/scheduling software (highly regarded)
• A team player who thrives in a fast-paced, service-driven environment
• Understanding of electrical maintenance or trade services is highly regarded, but not essential

If you're an experienced coordinator who loves keeping things running smoothly and wants to be part of a business making a real difference in essential health facilities, we'd love to hear from you.

Star Group believes in diversity and is committed to providing Equal Employment Opportunity for all applicants. We welcome applicants from all walks of life, including various socio-economic, cultural, LGBTIQ, Aboriginal and Torres Strait Islander backgrounds.